Business Details
About
Auto Repair ShopOil Change Service StationTransmission ShopBrake ShopAlternator Repair
Welcome to Mercedes-Benz of Fort Mitchell Service, your trusted destination for top-quality automotive care in Fort Mitchell, KY. From routine maintenance to complex repairs, our certified technicians handle auto repair for new Mercedes-Benz, AMG, Sprinter, and all makes of used cars. We specialize in Mercedes-Benz warranty work, brake repair, oil changes, new tires, air conditioning service, and more. Conveniently located, we proudly serve the Greater Cincinnati and Northern Kentucky areas. Trust us to keep your Mercedes-Benz running smoothly and efficiently. Schedule your service today and experience the difference!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Mercedes-Benz of Fort Mitchell Service
2100 Dixie Hwy, Fort Mitchell, KY
41011, United States
Hours
Reviews
3.3
10 reviews
5 stars
5
4 stars
1
3 stars0
2 stars0
1 star
4
- GLGreg LaskeyMar 19, 20241.0We have had issues in the past with services not being explained. I decided against my better judgement to schedule service once again in the hopes that things would be better. The appointment was scheduled over the phone. A day of work was adjusted to take the vehicle there during lunch and return to work. After arriving and getting checked in, my partner was told we had an issue with our previous service and we are no longer welcome at their dealership for service. When I was upset on my previous experience they had 3 different people contact me on my review and nothing ever came of it. This vehicle was purchased from here but now, due to me being upset our last visit and writing a review we are no longer welcome.
- HFHeather FrodgeApr 6, 20235.0I'm from Atlanta and had one of my 23" tires go flat with no ability to repair 7 hours from home. These tires are on back order but my local Atlanta dealer had ONE and was able to overnight it to the Ft. Mitchell dealership thanks to the help of the Ft. Mitchell parts manager Rob - He made a very stressful situation much easier. Then, when I arrived to the dealership, I was so fortunate to work with Matt in service. I was being worked in and expected a long and stressful experience. Matt was so helpful, kind and understanding - and made me feel like a priority. His level of service was unlike what I'm used to back home and made me feel really taken care of. It's clear that the level of service Matt showed came from a genuine desire to help me. Rob and Matt both went above and beyond to get me back home safely. I can't be more grateful than to have lucked up on finding this location when I needed them!
Frequently Asked Questions About Mercedes-Benz of Fort Mitchell Service
How do I schedule a service appointment?
You can schedule service 24/7 using our online scheduling tool, or call our Service Department at 859‑222‑0098.
Is an appointment required?
An appointment is strongly recommended. It helps us ensure we have the right technicians and parts ready so your vehicle’s turnaround is as efficient as possible.
What kinds of maintenance services do you offer?
We provide the full suite of maintenance services for Mercedes‑Benz vehicles, including: oil changes, tire rotations, brake checks, fluid top-offs, filter replacements, inspections, and more.
Do you use only OEM parts for repairs?
Yes, when conducting repairs, our technicians use authentic OEM Mercedes-Benz parts to ensure compatibility, performance, and durability.
Do you service electric models (EQ, EVs) or hybrids?
Yes. The service team handles both conventional gasoline vehicles and electric vehicles. (Note: some maintenance items differ depending on drivetrain.)
Can I leave my car overnight or drop it off early?
Yes, you may drop off your vehicle as early as your chosen service time or leave it overnight if needed. We’ll coordinate a convenient schedule with you.
Are parts and labor under warranty?
Yes, our service department adheres to warranties for both parts and workmanship as per Mercedes‑Benz policies. We’ll clarify any warranty terms before proceeding with repairs.
Why should I have my Mercedes serviced at Mercedes-Benz of Fort Mitchell?
Because our team is Mercedes‑Benz certified and trained specifically on your vehicle, we can provide precise diagnostics, access to OEM parts, and service procedures that help maintain your vehicle’s performance, safety, and value.
How can I schedule a service appointment at Mercedes-Benz of Fort Mitchell Service?
You can schedule service 24/7 using our online scheduling tool or call our Service Department at 859‑222‑0098.
Is it necessary to make an appointment before coming in for service?
An appointment is strongly recommended to ensure the right technicians and parts are ready, making your vehicle’s turnaround efficient.
What types of maintenance services are offered for Mercedes-Benz vehicles?
We provide a full suite of maintenance services, including oil changes, tire rotations, brake checks, fluid top-offs, filter replacements, inspections, and more.
Do Mercedes-Benz of Fort Mitchell technicians use only genuine OEM parts for repairs?
Yes, we use authentic OEM Mercedes-Benz parts to ensure compatibility, performance, and durability during repairs.
Do you service electric and hybrid Mercedes-Benz models?
Yes, we service both conventional gasoline vehicles and electric vehicles, with some maintenance differing based on drivetrain.
Can I drop off my vehicle early or leave it overnight for service?
Yes, you may drop off your vehicle as early as your chosen service time or leave it overnight; we’ll coordinate a convenient schedule with you.
Are parts and labor covered under warranty at your service center?
Yes, our service department adheres to warranties for parts and workmanship as per Mercedes-Benz policies and will clarify warranty terms before repairs.
Why choose Mercedes-Benz of Fort Mitchell for servicing my Mercedes-Benz vehicle?
Our Mercedes-Benz certified team provides precise diagnostics, uses OEM parts, and follows service procedures that help maintain your vehicle’s performance, safety, and value.
What nearby automotive dealers are close to Mercedes-Benz of Fort Mitchell Service?
Nearby automotive dealers include Sprinter of Fort Mitchell, Mercedes-Benz of Fort Mitchell dealership, fernandoatmbfm, AMG Hadj, and Jeremy at MBFM, which provide options if you’re exploring vehicle purchases or parts.
Are there notable attractions near Mercedes-Benz of Fort Mitchell Service for visitors to explore?
Yes, the Vent Haven Museum is a nearby community museum you might visit before or after your service appointment for an interesting cultural experience.
What dining options are available near Mercedes-Benz of Fort Mitchell Service?
Nearby dining options include Fort Mitchell Public House, an American restaurant and bar, Indigo Casual Gourmet Cafe, SNOWFOX restaurant, Little Flour cafe, and Starbucks, perfect for grabbing a meal or coffee during your visit.