Jeff Wyler Honda in Florence Service

Reviews

• BF

  Bianca French

  2 days ago
  1.0
  Never again will I use there service department! Sales is amazing but the service department is full of it! Quoted me almost 1800 for brakes and rotors front and back thst I needed them asap. Something didn’t seem right about that price, so I went and got a second opinion.. low and behold my front is shot needs replace (getting done elsewhere) but guess what my back brakes and rotors are perfectly fine and don’t need replaced.. so my question is to why they are telling people they need services done when they don’t? I suggest if they tell you one thing go get a second opinion glad I did saved me almost 1300 bucks!
• GG

  Guevara-chomy Guevara

  Mar 12, 2026
  1.0
  Terrible service and attention. The service manager discriminated against me, saying the noise on my 2026 CRV is normal and that I shouldn't come back because he wouldn't accept the vehicle since there's nothing wrong with it and the noise is normal; I should just get used to it after 700 miles.
• MG

  Mason Gambrel

  Feb 16, 2026
  1.0
  Salesman are fine. Buying the car was fine. But everytime I bring my car in for service- I’m being upsold. I replaced a tire myself a week prior and the guy in a flat bill tried to tell me I needed 4 new tires… Said he noticed I had one mis matched but it “looks like it’s about due” That tire was one week old.
• SP

  Spencer Packer

  Feb 6, 2026
  5.0
  I cannot give enough stars! The experience we had with Jay and crew in service and Vonda and crew in the body shop are unlike any I’ve ever had with a dealership. I’m traditionally a pretty skeptical person with service departments, but these folks went above and beyond by finding discounts and recalls to help with the cost as well as finding efficient repairs that would be really cheap while they were already inside the engine on the insurance companies dime. I’ll be returning and referring them into the future. Great people and service!
• SB

  Samantha Beach

  Feb 3, 2026
  1.0
  We bought a car from here 2 years ago. We got the Wyler care for free oil changes, etc I went for one of my oil changes, and called to make an appointment for my other one now they have no record of my past oil change or my Wyler care. We was going to get my daughter a car from here I believe we’re going to find a new dealership for her car since this place doesn’t keep records or their word

Frequently Asked Questions About Jeff Wyler Honda in Florence Service