Certified by Jeff Wyler Florence Buick GMC Service • Apr 26, 2026
Auto Repair ShopOil Change Service StationTransmission ShopBrake ShopAlternator Repair
Welcome to Jeff Wyler Florence Buick GMC Service, your premier destination for top-quality automotive care in Florence, KY, serving the Greater Northern Kentucky and Cincinnati areas. Our certified technicians specialize in servicing Buick and GMC vehicles, including warranty work. From routine maintenance like oil changes, brake inspections, and tire rotations to more complex repairs such as engine and transmission work, we use genuine OEM parts and state-of-the-art equipment to ensure your vehicle runs smoothly. Conveniently located, Jeff Wyler Florence Buick GMC Service is committed to customer satisfaction. Schedule your service today and experience the difference!
Details
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
RestroomAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Jeff Wyler Florence Buick GMC Service • Apr 26, 2026
Certified by Jeff Wyler Florence Buick GMC Service • Apr 26, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed
Reviews
4.3
28 reviews
5 stars
22
4 stars
1
3 stars0
2 stars
1
1 star
4
SP
Sara Plaugher
Apr 22, 2026
1.0
My husband and I dropped off our GMC Sierra on Monday, 4/13. We received a call the next day from the service advisor outlining the needed repairs, and we approved everything. After that, we did not receive any further updates.
By Friday, 4/17, we still hadn’t received any updates. My husband called and was sent to voicemail with no return call. Over the next several business days, we left a total of five voicemails and never heard back.
On 4/22, since we were going to be in the area, I called and asked to speak with the service manager. He did return my call in a timely manner, apologized, and explained that our advisor had been out sick that week. While I appreciated his honesty and transparency, it still doesn’t explain the complete lack of communication the week we initially dropped off the vehicle.
Being without a vehicle is already stressful, but not receiving any updates or callbacks made the experience much worse. Although the price for the work seemed fair, I would hesitate to recommend this service department due to the lack of communication. As I feel that 8 days without communication is concerning.
My suggestion would be to have a system in place where someone checks on a service advisor’s customers if they are out, to ensure no one is left without updates.
FF
Funny Face
Jan 26, 2026
5.0
The staff in the service department is always so friendly and helpful! Scott Berry is easy to deal with and is always honest with my car issues. He also delivers on time!!
CC
Cindy
Nov 21, 2025
5.0
The staff was all very friendly and kept us updated. The video that was sent was an amazing detail and showed exactly what the tech was seeing. Everything that was recommended by the Buick app was all that they did, they did not try to sell me additional services
BB
Brian Benton
Nov 4, 2025
5.0
The service department at Jeff Wyler GMC has always come through for me. Their Customer Service is excellent. Kelsey Rodich has always been great every time I have worked with her. Her communication and organization keeping me informed and up to date on the progress of work has always been excellent. She is truly a top-notch asset to the Service Department of Jeff Wyler GMC. I definitely recommend Jeff Wyler GMC, when asked.
TG
Tom G
Mar 9, 2025
5.0
They were quick and kept me informed throughout the service, they were great
Frequently Asked Questions About Jeff Wyler Florence Buick GMC Service
What types of vehicle services does Jeff Wyler Florence Buick GMC Service offer?
We offer a range of services including oil changes, brake service, tire rotation, engine and transmission repairs, using genuine OEM parts.
What are the operating hours of Jeff Wyler Florence Buick GMC Service?
Our service center is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
Where is Jeff Wyler Florence Buick GMC Service located?
We are located at 1154 Burlington Pike, Florence, KY 41042, USA.
How can I schedule a service appointment at Jeff Wyler Florence Buick GMC Service?
You can schedule your service appointment online at https://www.jeffwylerflorencebuickgmc.com/service/scheduler.htm or call us at +1 859-795-0486.
What payment methods does Jeff Wyler Florence Buick GMC Service accept?
We accept American Express, Visa, Discover, and cash payments, including debit and mobile NFC payments.
Is Jeff Wyler Florence Buick GMC Service wheelchair accessible?
Yes, our facility has wheelchair accessible entrance, parking, and restrooms.
What makes Jeff Wyler Florence Buick GMC Service a trusted choice in Kentucky?
We are the highest consumer-rated Buick GMC dealer in Kentucky with certified technicians and state-of-the-art equipment to provide quality automotive care.
What nearby automotive-related places could I visit in Florence, KY?
Nearby, you can find Jeff Wyler Florence Buick GMC Parts for genuine auto parts, the Zimmer Auto Body Shop for collision repairs, and Zimmer Chrysler Dodge Jeep Ram for additional car services.
Are there convenient places to grab a coffee or snack near Jeff Wyler Florence Buick GMC Service?
Yes, Dunkin' is nearby where you can enjoy coffee, donuts, and smoothies before or after your service appointment.
What local amenities near Jeff Wyler Florence Buick GMC Service could be useful for customers?
Banks such as Bank Of Kentucky, Truist, and ATMs like BB&T ATM are located nearby for your convenience.
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