Business Details
About
Auto Repair ShopOil Change Service StationBrake Shop
Welcome to Xpress Pro Tire & Auto
With our trusted service since 1980, we've established several efficient and effective processes that help is sustain and extend the life of our customers automobiles. During that time we've learned, adapted, and adjusted our operations to implement the most suitable strategies. We never compromise our quality for speed - we perform quickly because our methods are consistent.
We want to ensure our customers enjoy their lives in every capacity - and having a fully functioning vehicle is a critical part of that. So whether it's a 5-minute oil change or an advanced repair, Xpress Pro is here to provide a seamless, professional, and affordable experience.
Service You Deserve. Professionals You Trust.
Location
Hours
Reviews
4.4
476 reviews
5 stars
370
4 stars
29
3 stars
16
2 stars
17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendly, professional, and efficient service, with particular mentions of managers Dan and Matt for their exceptional customer care.
Pricing
Many reviews highlighted the great prices and fair estimates provided for services, with customers appreciating the transparency and lack of upselling.
Efficiency
The business received positive feedback for quick service, with many customers noting fast turnaround times for oil changes and repairs.
Integrity
Several customers commended the honesty of the staff, noting that they were not pressured into unnecessary repairs and were given straightforward advice.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported regarding service quality and management behavior, indicating inconsistency in customer experiences.
- ATAlexandra Smith Tussing3 days ago5.0The team here was great! Knowledgeable, Kind, Thorough and my car is in much better driving condition! Job well done! I would definitely recommend this shop!
- LSLucy In The SkyJan 4, 20265.0My car blew a tire when I hit a pothole on the I-75. Xpress took my car in without an appointment and within an hour they replaced my tire and I was on the road again! Very reasonable price and friendly service. Thank-you!
- KRKayla RussellJan 3, 20265.0I appreciate the good work xpress pro tire & auto florence always does I've been going here for about 5 to six years now and never had a problem great experience and overall very nice never rude have problem or need a oil change go here
- J1John 14:6 John 14:6Dec 21, 20255.0This was one of the greatest experiences I’ve ever had. I was from out of town and my tire was basically flat. I pulled into the parking lot of XPress Pro. I told the gentleman that my tire wouldn’t take any air. He had me pull my car around and he attempted to put air in the tire to no avail. He then asked if I wanted to purchase a new tire and suggested that the other tire was in bad shape as well. He sold me two tires for a great price and completed the repair in no time. I highly recommend this place.
- TNTrevor NelsonDec 8, 20255.0Dan and Rudy are prime examples of excellent customer service. I came in with a broken oil dipstick that was stuck in the engine. These guys drilled out the old one, gave me an oil change and got me out of there in no time. This is the only place I bring my car. The service is excellent, they do a quality job and best of all, I've never felt they were trying to screw me over with stuff I don't need to help some higher up at corporate get a bigger bonus.
Frequently Asked Questions About Xpress Pro Tire & Auto Florence
What services does Xpress Pro Tire & Auto Florence offer?
We offer auto repair, brake service, fluid service, fleet services, auto AC repair, oil change, suspension, tires, and transmission services.
Where is Xpress Pro Tire & Auto Florence located?
We are located at 8225 US Route 42, Florence, KY 41042, USA.
What are the operating hours of Xpress Pro Tire & Auto Florence?
We are open Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 4:30 PM. We are closed on Sundays.
How can I schedule an appointment at Xpress Pro Tire & Auto Florence?
You can schedule an appointment online at https://www.xpresspro.com/local/KY/florence/appointment or contact us at +1 859-371-3775.
What payment methods are accepted at Xpress Pro Tire & Auto Florence?
We accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a website where I can learn more about Xpress Pro Tire & Auto Florence?
Yes, please visit our website at http://www.xpresspro.com/local/KY/florence for more information.
Can I get a list of services offered at Xpress Pro Tire & Auto Florence online?
Yes, you can view our full service list at https://www.xpresspro.com/local/KY/florence/service_list.
Are there coffee shops near Xpress Pro Tire & Auto Florence where I can relax while my car is being serviced?
Yes, Panera Bread and Starbucks are nearby coffee shops where you can relax while your vehicle is serviced.
What dining options are available near Xpress Pro Tire & Auto Florence?
Nearby dining options include Buffalo Wings And Rings, Boomtown Biscuits & Whiskey, McAlister's Deli, Chipotle Mexican Grill, and Kitchen 1883 among others.
Are there any salons or spas near Xpress Pro Tire & Auto Florence for customers to visit?
Yes, Glamour Nails & Spa, High Gloss Salon, Great Clips, and Ace Of Fades Barbershop are nearby beauty and spa options customers can visit.