Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Florence.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
504 reviews
5 stars
406
4 stars
44
3 stars
14
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and professional service, noting quick and efficient oil changes without pressure to upsell.
Technical Issues
Several reviews highlighted serious technical mistakes, including improper oil levels and damage to vehicles, leading to dissatisfaction.
Customer Communication
While some staff were commended for their communication and transparency, others were criticized for poor customer service and follow-up.
Cleanliness and Environment
The cleanliness of the location was mentioned positively, but there were complaints about the condition of the entrance and some service areas.
Value for Money
Customers appreciated the reasonable pricing and value, although some felt recent price increases were excessive.
- MLMed lemin2 days ago5.0Was a great experience
- TSTeresa StewartNov 11, 20255.0Technicians were friendly and service was quick.
- MBMark BosseNov 6, 20255.0Solid oil change. Relatively quick. Offered other services, but zero pressure. Will by my new regular stop.
- JSjohn seeNov 1, 20251.0Really nice people working there; no lie! But... Customer supplied oil and filter change has gone from $36 to $56; wow! What's the difference between Valvoline Oil Change and Jesse James? Jesse James had a gun!
- JDJim DoolinOct 26, 20255.0First time here at this location! Didn't wait long . Professional and efficient! Will return Recommend this business!!!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 8021 Mall Road, Florence, KY 41042, USA.
What are the business hours of Valvoline Instant Oil Change?
The business is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:30 PM, and Sunday from 8:30 AM to 5:30 PM.
Does Valvoline Instant Oil Change require appointments?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in anytime during business hours.
What forms of payment are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Will Valvoline Instant Oil Change be open on major holidays?
The location is closed on certain holidays, for example on November 27, 2025, and December 25, 2025.
What nearby places can I visit before or after my appointment at Valvoline Instant Oil Change?
Nearby, you can visit Outback Steakhouse for dining, Planet Fitness for a workout, or enjoy tanning services at Palm Beach Tan.
Are there fitness or wellness centers near Valvoline Instant Oil Change?
Yes, Planet Fitness gym and Dammel Chiropractic wellness center are close by for fitness and health services.
Where can I find pet services near Valvoline Instant Oil Change?
Pawsitively Purfect Salon offers pet grooming, boarding, and sitting services nearby.
Are there any shopping options near Valvoline Instant Oil Change?
Yes, there are several shopping options nearby including JCPenney, Southern Trade Co. Embroidery & Boutique, and the Florence Antique Mall.