Business Details
About
GMC DealerBuick DealerCar DealerUsed Car DealerTruck DealerUsed Truck Dealer
Search our large Kentucky inventory of new Buick and GMC cars, trucks, SUVs and vans, including Buick Enclave, Encore, LaCrosse, Regal, Verano, and GMC Acadia, Canyon, Savana, Sierra, Terrain, Yukon and Yukon XL. Our team is here to help you with online price quotes, trade-in evaluation tools with KBB, directions and hours, financing with our online credit application (including assisting you with special financing needs for a bad credit car loan) and setting up a test drive. We also feature Used Car Sales. Call 859-795-0486 ANYTIME to set an appointment, schedule service or check our massive inventory.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
2,165 reviews
5 stars
1,696
4 stars
133
3 stars
69
2 stars
53
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, highlighting specific individuals who provided excellent service.
Sales Experience
Many reviews noted a smooth and efficient car buying process, with several customers expressing satisfaction with their sales representatives.
Service Quality
The service department received positive feedback for timely and effective repairs, along with innovative communication methods like video updates.
Communication Issues
Some customers reported poor communication, particularly regarding service appointments and follow-ups, leading to frustration.
Pricing Concerns
There were complaints about hidden fees and perceived overcharging, which affected customer satisfaction.
- PMPamela Mullen3 days ago5.0I stopped in for a cash deal and was going to purchase a totally different car, but after the fast and helpful service along with browsing a few newer models, I decided to purchase a new car with this group. Everyone was informative, kind, and very fair on pricing for what I wanted. I highly recommend stopping by for any GMC or Buick needs!
- TMTeresa Marcum3 days ago5.0I brought my car into Jeff Wyler Florence because my engine light was staying on! The service Department was able to put the Diagnostic System and found the problem! I was so glad that my Repair was under Factory Warranty & I didn't have to pay anything for my repair!
- PJPriscilla Jackson3 days ago5.0I’ve been going to Jeff Wyler GMC for several years. I always have a good experience. Kelsey was amazing. She was very thorough and explained all needed services clearly and I felt my car safety was priority.
- KBKathleen Browning6 days ago5.0Everyone was super focused on customer service. I was very impressed. I never felt pushed to do unnecessary work. I felt they were very honest on what was imperative to be done and what could wait
- GNGarret NeaceJan 1, 20265.0Awesome people to work with. They got me in the truck I wanted at the payments I needed when a lot of others turned me away. I highly recommend them to anyone and I will be going back for any needs I have in the future.just ask for Faith Baker and she will make sure you drive away with what you want.
Frequently Asked Questions About Jeff Wyler Florence Buick GMC
What brands of vehicles does Jeff Wyler Florence Buick GMC offer?
Jeff Wyler Florence Buick GMC offers new Buick and GMC cars, trucks, SUVs, and vans, including models like Buick Enclave, Encore, LaCrosse, Regal, Verano, and GMC Acadia, Canyon, Savana, Sierra, Terrain, Yukon, and Yukon XL.
What are the dealership's hours of operation?
The dealership is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 7:30 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Jeff Wyler Florence Buick GMC offer any pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is Jeff Wyler Florence Buick GMC located?
Jeff Wyler Florence Buick GMC is located at 1154 Burlington Pike, Florence, KY 41042, on Kentucky Rt 18 near Zig Zag Road.
What payment options are accepted at Jeff Wyler Florence Buick GMC?
They accept American Express, Bitcoin, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
How can I schedule a service appointment at Jeff Wyler Florence Buick GMC?
You can schedule a service appointment online at https://www.jeffwylerflorencebuickgmc.com/service/scheduler.htm or call 859-795-0486.
Do staff and customers follow any safety protocols at the dealership?
Yes, staff wear masks, get temperature checks, and mask use is requested for customers to ensure safety.
What nearby places can I visit before or after visiting Jeff Wyler Florence Buick GMC?
Nearby you can visit the Dunkin' coffee shop for refreshments, the Florence Church of Christ for spiritual services, or the Sunshine Korner preschool if you are with children.
Are there other automotive services near Jeff Wyler Florence Buick GMC?
Yes, Zimmer Auto Body Shop and Josh King at Zimmer Motors auto repair are nearby for body and automotive services, enhancing your vehicle care options.
Can customers find financing assistance nearby Jeff Wyler Florence Buick GMC?
Yes, nearby you will find BB&T Mortgage and Bank Of Kentucky, which can help with mortgage and financial services that may assist customers.