Business Details
About
Auto Body ShopTowing Service StationAuto Body Repair
Florence Body, Frame & Towing, Inc provides collision repairs, towing service, and framework in Florence, KY.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
162 reviews
5 stars
128
4 stars
4
3 stars
3
2 stars
3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, compassion, and professionalism, highlighting their willingness to go above and beyond to assist.
Quality of Work
The quality of bodywork and repairs received high marks, with numerous reviews noting excellent results and satisfaction with the repairs done on their vehicles.
Timeliness
Customers frequently mentioned quick service and timely completion of repairs, often receiving their vehicles back sooner than expected.
Pricing
Several reviews highlighted fair and competitive pricing, with some customers appreciating the transparency and honesty in estimates.
Negative Experiences
A few customers reported negative experiences, including issues with customer service and dissatisfaction with repairs, indicating inconsistency in service quality.
- DWDenise WilloughbyOct 29, 20255.0Has the need for a tow truck today for my son. He flipped his truck on a rural road that made the recovery not so easy. Clayton & Jake were both great to work with! They showed compassion for the situation & spoke kindly to my son. THANK YOU!!!
- SCS COct 18, 20255.0Just got my 2010 Accord back from Florence Body & Frame. I am very pleased with the quality of the work that was done and the courtesy of the staff. I recommend them to anyone who love loves their car like I love mine.
- SHSharon HuffSep 24, 20255.0Hit a deer, they were the cheapest around for towing from rabbit hash area. They were pretty quick with my insurance company. Ally is a beast with getting them to cover all work done. Insurance was trying to cut some corners with their estimate. Jeep drives amazing after work completed.
- BMBill McWhorterSep 17, 20255.0GREAT place to have body work done. Have two experiences with them and totally satisified with service. Gave me a fair price and delivered sooner that anticipated. Good people
- JSJam SamSep 5, 20252.0Billy Badass the tow truck driver flipped me off on 18 just for passing him. Have fun getting mad, champ lmao
Frequently Asked Questions About Florence Body Frame & Towing Inc.
How long can I expect my vehicle to be at your shop for repairs?
The duration of repairs varies depending on the extent of damage to your vehicle. We recommend contacting us for a complimentary estimate to provide a more accurate timeline.
Can you repair any kind of car?
Our skilled technicians are equipped to service all vehicle makes and models, ensuring comprehensive repair solutions for our customers.
Will my car look as good as it was prior to loss?
We are committed to restoring your vehicle to its pre-accident condition or better, ensuring your satisfaction with the repair results.
What kind of warranties do you offer?
We provide lifetime warranties on our paint work and collision repairs, demonstrating our confidence in the quality of our services.
Can you match my vehicle paint color?
We utilize envirobase paints and color scan technology to accurately match your vehicle's manufacturer color, ensuring a seamless finish.
How long will my vehicle be in the shop for repairs?
Repair duration depends on the damage extent. Contact us for a complimentary estimate with a more accurate timeline.
Can you service all types of vehicles?
Yes, our skilled technicians can repair all makes and models of vehicles.
Will my car look as good as it did before the accident?
We aim to restore your vehicle to its pre-accident condition or better for your satisfaction.
What warranties do you offer on your repair work?
We provide lifetime warranties on our paint work and collision repairs to ensure quality and peace of mind.
Are you able to match my vehicle's paint color accurately?
Yes, we use envirobase paints and color scan technology to match your vehicle's manufacturer color seamlessly.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM. Saturdays are by appointment only, and we are closed on Sundays.
Do you offer towing services outside regular business hours?
Yes, we provide 24/7 towing services for your convenience.
How accessible is your shop for customers with disabilities?
Our shop has wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
Can you recommend nearby places to visit or services to use while waiting for repairs?
Nearby, you can visit Biggby Coffee for refreshments, or stop by the United States Postal Service if you need mailing services. For hardware needs, Great Lakes Ace or Ace Hardware Florence are close by.
Are there any beauty or wellness salons near your location?
Yes, nearby beauty and wellness options include Blush Salon Spa, Dawn Robling Hair, Studio 113 - An Esthetics Studio, DLUX Nails and Spa, and Jenny Marie Hair for various salon and spa services.
What other automotive services are available near your shop?
Nearby automotive services include Anthony's Trim Shop, Turner Truck Repair, and Victory Lane Quick Oil Change for trim, truck repairs, and oil changes respectively.