Brand Certified
Enterprise Rent-A-Car
4.3(387 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
5977 Merchants St, Florence, KY
41042, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(859) 283-3040
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ky/florence-merchants-st-381h.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Florence, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Merchants Street location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
387 reviews
5 stars
277
4 stars
39
3 stars
15
2 stars
12
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several mentioning specific employees who provided exceptional service.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty interiors and vehicles that had mechanical problems.
Rental Process
The rental and return process was generally described as quick and easy, although some customers experienced issues with vehicle availability and reservation fulfillment.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor customer service and unfulfilled reservations, indicating inconsistency in service quality.
- MAMark ArmstrongFeb 25, 20265.0Everyone at the CVG office is amazing and very professional
- YCYour Neighborhood Window CleanersFeb 24, 20264.0Staff at this location is phenomenal.
- BTBurtwon TubeFeb 21, 20265.0The entire process was quick and easy renting with them! I would recommend their service to everyone!
- ABAmanda BentleFeb 21, 20265.0Lucas at the Florence ky location was great. He was very professional and quick to take care of my needs. I accidentally left some things in the car and he brought them to me immediately. It was a very fast and easy process at pick up and drop off. Before I left with the vehicle they made sure I was completely satisfied with the vehicle.
- JWJessica WilderFeb 7, 20265.0The enterprise team is very helpful and friendly. The cars we've had have been clean. The whole process has been quick and easy.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Florence, KY offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Florence, KY?
Enterprise Rent-A-Car is located at 5977 Merchants St, Florence, KY 41042, USA.
What are the operating hours of Enterprise Rent-A-Car at the Merchants Street location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 9:00 AM to 12:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Florence?
You can reserve your rental car online via the Enterprise website or by visiting http://enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car in Florence?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Florence offer any discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Florence owned by women?
Yes, this location is women-owned.
Which nearby automotive service centers can I visit after renting a car from Enterprise?
After renting a car, you can visit nearby automotive service centers like Take 5 Oil Change, Abra Auto Body Repair of America, and Caliber Collision for vehicle maintenance or repairs.
Are there any nearby places where I can get gas after renting a car from Enterprise in Florence?
Yes, there are nearby gas stations including Speedway and Marathon Gas for convenient refueling.
What nearby restaurants or spots can I visit after picking up my rental car at Enterprise in Florence?
You might want to enjoy some local dining at nearby spots such as Buffalo Wild Wings or The Colonel's Creamery for a meal or dessert.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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