Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Florence, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Burlington Pike location today.
Location
Hours
Reviews
4.3
363 reviews
5 stars
264
4 stars
36
3 stars
13
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to assist and resolve issues.
Vehicle Quality
Feedback indicated that while many vehicles were clean and reliable, there were instances of receiving cars with maintenance issues or unpleasant odors.
Rental Process
The rental process was generally described as quick and efficient, though some customers experienced issues with reservations and vehicle availability.
Pricing Concerns
Several reviews mentioned that Enterprise's rates have increased, leading some customers to seek alternatives for better pricing.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding unhelpful staff and unresolved billing issues.
- MNMichael NewbyNov 14, 20255.0Great vehicles and even better customer service
- SKSheldon KiserNov 13, 20255.0Shout out to the whole team at the Florence location , very pleased with my rental and experience đź‘Ť
- MPMacon PolandNov 12, 20255.0We had a great experience with our rental. Insurance was covering the rental, and Enterprise made the process very easy and hassle-free. We had to speak to the office a couple of times, and everyone was really friendly and professional. We will return for any rental needs.
- JSJoe SmothersOct 3, 20255.0Great customer service and a nice clean newer car.
- VGVictor GoetzSep 25, 20252.0Got a cheeper auto than I ordered but got charged for a bigger auto. They switched car types.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Florence, KY?
Enterprise Rent-A-Car in Florence offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
What are the business hours for Enterprise Rent-A-Car at 7484 Burlington Pike?
The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Florence?
You can reserve a rental car online at Enterprise's website specific to the Florence Burlington Pike location or call them at +1 859-371-2330.
Which payment methods are accepted at Enterprise Rent-A-Car in Florence?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Florence offer any special discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Florence owned by a woman?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What nearby places can I visit when renting a car from Enterprise in Florence?
Nearby places include Fillmore's Dairy Hut for a quick meal, The Bark Park & Patio for drinks, and Stringtown Park for outdoor recreation—all accessible with your rental car.
Are there health-related services near Enterprise Rent-A-Car in Florence?
Yes, nearby health-related facilities include NorthKey Community Care, NKY Health Dept BCHC hospital, and Acute Hearing audiology services.
Where can I get my car washed near Enterprise Rent-A-Car in Florence?
Prime Car Wash is located nearby for convenient vehicle cleaning services during your rental period.
Can I find legal services close to Enterprise Rent-A-Car in Florence?
Yes, there are several nearby legal service providers including Dennis C. Helmer, PSC Attorney At Law, Helmer & Somers Law, and Omega Law PLLC.