Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Us 42 in Florence, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Florence, KY or call us at (859) 746-0060.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
624 reviews
5 stars
387
4 stars
139
3 stars
57
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for rudeness and lack of assistance.
Knowledgeable Staff
Several customers highlighted the expertise of specific employees, particularly Brandon and Ryan, who provided valuable assistance and went above and beyond.
Product Availability
Customers generally found the store stocked with necessary parts, but there were instances of items being out of stock or misidentified.
Quick Service
Many reviews noted fast service and efficient transactions, with customers appreciating the quick turnaround for parts and installations.
Inconsistent Experiences
While some customers had positive experiences, others reported poor service and unprofessional behavior from staff, indicating inconsistency in service quality.
- JDJim DoolinNov 6, 20255.0Went into this AutoZone today looking for one item and nice gentleman stocking took me to right location! Well stocked,clean and organized store ! Fast friendly service at check out ! Plenty of easy parking and easy to enter and exit near food locations!
- JHJohn HortinNov 5, 20255.0Very helpful and nice
- PPPamela PingilleyNov 3, 20255.0Excellent service highly recommended . Joey helped us with our brakes to get us to the funeral we had to go too. Thank u Joey for all ur help
- DWDarin WaltersOct 4, 20252.0This is one of the autozones I regularly go to, 2 times I have had the cashier look at me as if I have no clue what im talking about or what im doing, the first time was a while ago but I walked in to buy oil because my car was burning oil. The guy looked at me and said "if ur going to change oil u need a oil filter" I told him im not my car is burning oil, then he asked me "are u sure you arnt over due on a oil change" AH YES IM OVER DUE ON A OIL CHANGE WHEN I JUST CHANGED IT LAST WEEK AFTER BUY IT FROM THE SAME PERSON. The second time was yesterday I walked in looked around and asked the older gentleman if they have any Exhaust bolts for a 2013 honda civic, his response along with a face making it look like i have no clue what im talking about was "you mean Exhaust clamps" AH YES BECAUSE THE BOLTS THAT SNAPPED OFF THE MUFFLER OF MY CAR ARE CLAMPS, if u want to talk to someone who won't question you about something you know go to the one on MNT ZION or in independents, they won't question you as much
- RWrich williamsSep 30, 20255.0Autozone has the parts you need and at good prices. If they don't have the parts in-stock they can get them fast.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Florence, KY?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sundays.
Does AutoZone Auto Parts in Florence offer in-store pickup and delivery services?
Yes, this location provides in-store pickup, same-day delivery, and curbside pickup options for customer convenience.
What types of products can I find at AutoZone Auto Parts in Florence?
The store offers a wide range of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, and Valvoline.
How can I contact AutoZone Auto Parts in Florence for customer service?
You can call the store at (859) 746-0060 or email customer.service@autozone.com for assistance.
What is the full address of AutoZone Auto Parts in Florence, KY?
The store is located at 8510 US 42, Florence, KY 41042, United States.
Are there any nearby automotive service centers where I can get an oil change after shopping at AutoZone?
Yes, Victory Lane Quick Oil Change - Florence, KY is nearby and offers oil change and tire repair services, making it convenient to get your vehicle serviced after shopping.
What dining options are available near AutoZone Auto Parts in Florence?
Several fast-food restaurants such as Taco Bell and McDonald's are nearby, offering quick meal options before or after your visit to AutoZone.
Can I find hardware stores nearby if I need additional tools or supplies?
Yes, Sherwin-Williams, Ace Hardware Florence, and Great Lakes Ace are nearby hardware stores that you can visit for tools and building supplies.
Does AutoZone Auto Parts have a presence on social media for updates and promotions?
Yes, you can follow AutoZone on Facebook at https://www.facebook.com/194990993925194 and on Twitter via @autozone for updates and specials.
Is same-day delivery available for products ordered from AutoZone Auto Parts in Florence?
Yes, same-day delivery is available for customers who place orders at this location.