Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mt Zion Rd in Florence, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Florence, KY or call us at (859) 371-0210.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
457 reviews
5 stars
268
4 stars
105
3 stars
43
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees going above and beyond to assist.
Inconsistent Experiences
While some customers reported excellent service, others experienced rude behavior from staff and long wait times, indicating inconsistency in service quality.
Product Availability
Customers noted that the store generally has the parts they need, although there were instances of incorrect or unavailable items.
Professionalism Issues
Several reviews highlighted concerns about unprofessional behavior from certain employees, including harassment and rudeness.
Overall Satisfaction
Despite some negative experiences, many customers expressed a strong loyalty to the store due to positive interactions with specific employees.
- CSCody SimmonsNov 5, 20255.0This place is awesome. They have just about anything you can think of and their back room is wicked!! Definitely my place to shop
- JJJordanSep 20, 20251.0Older guy with a long white beard was a jerk to me. Made me feel stupid for confusing a pipe and a hose. Will not be doing business here going forward.
- ADAnthony DietrichSep 14, 20254.0Nice chain
- EFEcho FiveSep 2, 20251.0I was just in there around 745pm 9/2 and witnessed the manager sexually harass a young female employee. Both were Hispanic. He told her something about her big rear end (in other words) and told her to go get herself a sandwich to shut herself up or something to that effect. I just thought that was highly unprofessional and that manager was a legal liability to Auto Zone. I am still in awe over the unprofessionalism and right in front of a customer? They seemed more concerned with their conversation than the customer right in front of them. There were 3 of them working in there and 1 person that needed help. What a joke.
- AHArianna HernandezSep 1, 20255.0John B was super helpful and knowledgeable. He made sure I got the right parts. Really appreciate the great customer service
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Florence, KY?
AutoZone Auto Parts in Florence, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
What type of products can I find at AutoZone Auto Parts on Mt Zion Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts on Mt Zion Rd.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services.
Can I shop online and pick up my order at the AutoZone on Mt Zion Rd?
Yes, you can shop AutoZone online and pick up your order in-store at the Mt Zion Rd location.
What brands are available at the AutoZone Auto Parts store in Florence?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Florence for customer service?
You can contact AutoZone Auto Parts in Florence by calling (859) 371-0210 or emailing customer.service@autozone.com.
What nearby places can I visit before or after shopping at AutoZone Auto Parts on Mt Zion Rd?
Before or after shopping at AutoZone, you can visit Biggby Coffee on 202 Mt. Zion Rd for coffee, or enjoy a meal at nearby restaurants like Chopsticks (Chinese), Bluegrass Restaurant (American), or Taqueria Ramirez (Mexican).
Are there any nearby automotive-related services close to AutoZone on Mt Zion Rd?
Yes, nearby automotive-related services include Prestige Auto Body & Golf Cars, and Mt. Zion Auto and Tires Service, both offering auto repair and tire services.
Is there a convenient grocery store near AutoZone Auto Parts on Mt Zion Rd?
Yes, Kroger supermarket and the Kroger Mt Zion Distribution and Fulfillment Center are conveniently located nearby for your grocery needs.
Can I get hair or beauty services near the AutoZone Auto Parts store?
Yes, there are several beauty and spa services nearby including Hair by AmyG, Great Clips hair salon, Royal Cutz Barber Shop, and Essential Esthetics spa.