Business Details
About
Car Wash
Johnny's Car Wash provides car wash and detailing services in Erlanger, KY.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
367 reviews
5 stars
175
4 stars
46
3 stars
43
2 stars
41
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as inattentive or rude.
Cleaning Quality
Many customers expressed dissatisfaction with the quality of cleaning, particularly for interior services, with reports of missed spots and inadequate vacuuming.
Value for Money
Customers frequently mentioned feeling that the service did not match the price, with several stating they could achieve better results themselves.
Staff Attitude
While some reviews praised the friendliness of staff, others noted a lack of care and professionalism in service delivery.
Loyalty Decline
Long-time customers expressed disappointment in the decline of service quality over time, leading to a loss of loyalty.
- CGCandi GruenNov 3, 20252.0Staff kind of ignored us, this was our first visit. Had a question about 2 different car wash packages, they did not explain and pointed to the picture. Inside the girl at the desk was busy playing on her phone to realize I was there, then she was too busy on her phone, to notice I was trying to ask a question, until another person was like she has been trying to ask a question. Customer service not good
- TLTJ LauerJul 29, 20255.0Fight for local stores…
- LLLpb_joeyJul 28, 20255.0Diego and Ley and Justin helped me they were amazing excellent service will come back again!
- TTThomas TrueJul 23, 20251.0Can’t give it zero so here’s 1. Just went through and tipped you $5 out of courtesy because I expected the same level of service as I got in the past. They should have just paid me for waiting on them to send my car through a sprinkler system. They didn’t wipe anything down nor did they vacuum. I guess since they were close to closing they just didn’t care to do anything at all which should not matter considering you took my money and provided basically no service. What a shame this place has become.
- CHCharmaina HopkinsJul 19, 20252.0This time I made sure they cleaned my 3rd row windows but they didn’t wipe down real good inside the car. This the 2nd time I wasn’t satisfied with my service and I TIP😡 will be going to another car wash!
Frequently Asked Questions About Johnny's Car Wash
What should I do to prepare for my detailing appointment?
To prepare for your detailing appointment at Johnny's Car Wash, we advise removing all personal items, trash, and child seats from your vehicle. Please also remove floor mats. If possible, give your car a quick rinse to remove loose dirt. We recommend communicating any specific concerns you'd like addressed. Ensure your vehicle has sufficient fuel, and have your keys ready upon arrival.
What are your hours of operation?
Johnny's Car Wash operates from Monday to Saturday, 9:00 am to 5:30 pm. We are closed on Sundays.
What services does Johnny's Car Wash offer?
At Johnny's Car Wash, we provide a range of services including add-on options, car wash services, detailing services, fleet and commercial services, gift and loyalty programs, and coupon and ticket books.
What should I do to prepare for my detailing appointment at Johnny's Car Wash?
Remove personal items, trash, child seats, and floor mats from your vehicle. Give your car a quick rinse if possible, communicate any specific concerns, ensure sufficient fuel, and have your keys ready upon arrival.
What are the hours of operation for Johnny's Car Wash?
Johnny's Car Wash is open Monday through Saturday from 9:00 am to 5:30 pm and closed on Sundays.
What types of services are offered by Johnny's Car Wash?
They offer a wide range of services including car wash packages, detailing services, polishing, bug removal, upholstery cleaning, car waxing, clay bar treatment, and more.
What payment options are accepted at Johnny's Car Wash?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
Does Johnny's Car Wash provide any special programs or discounts?
Yes, they have gift and loyalty programs, as well as coupon and ticket books available.
Are vacuum services available at Johnny's Car Wash?
Yes, Johnny's Car Wash provides free vacuums and car vacuum services as part of their offerings.
Is undercarriage cleaning available at Johnny's Car Wash?
Yes, undercarriage cleaning and rinsing services are offered at Johnny's Car Wash.
How can I contact Johnny's Car Wash for more information?
You can call them at +1 859-267-5272 or email info@johnnyscarwash.com. Their website is http://johnnyscarwash.com.
What nearby places can I visit around Johnny's Car Wash in Erlanger, KY?
Nearby places include Purely CBD - Erlanger NKY for holistic chiropractic care, The Batting Cage and Erlanger Batting Cages for baseball enthusiasts, and Silverlake Shopping Center for shopping and dining.
Are there convenient places to eat near Johnny's Car Wash?
Yes, nearby dining options include White Castle, Tim Hortons, Dunkin', Skyline Chili, and Long John Silver's, perfect for grabbing a meal before or after your car service.
Is there public transportation or services nearby to help me access Johnny's Car Wash?
While public transit stations aren't listed, you can find nearby services such as Metro by T-Mobile for mobile phone and internet needs, and local businesses like Wilson James E CPA and Liberty Tax Service nearby for other appointments.