Johnny's Car Wash

3.6
369 reviews

About

Car Wash
Johnny's Car Wash provides car wash and detailing services in Erlanger, KY.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Johnny's Car Wash
3152 Dixie Highway, Erlanger, KY
41018, United States

Hours

Reviews

3.6
369 reviews
5 stars
176
4 stars
47
3 stars
43
2 stars
41
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported dissatisfaction with the quality of cleaning, particularly for interior services, with complaints about missed spots and inadequate vacuuming.

Customer Service

Feedback indicates inconsistent customer service experiences, with some staff being friendly and helpful while others were perceived as inattentive or rude.

Pricing Concerns

Several reviews mentioned that the prices are considered high relative to the quality of service received, leading to disappointment among customers.

Loyalty and Decline

Long-time customers expressed disappointment over a decline in service quality compared to previous experiences, with some stating they would not return.
  • MM
    mstanley97
    Dec 28, 2025
    4.0
    I like that its a private small business. Mike's car wash built a car wash next door. Big chain bully trying to run a small, Long time business out of business. Ill never go to Mike's again since they did that. I have gone to Mike's but never again. Please Support this local business. They do just as good as a job as other car washes. I like the old school, friendly feel. At times I go to one of those "do it yourself" places to save money, but treat my vehicle from time to time at Johnny's for that special sparkle and shine. Gave it 4 stars because I think all car washes are over priced!
  • JW
    jeanne wissman
    Dec 4, 2025
    5.0
    They’ve always done a great job on any family cars we’ve had serviced there- both Full-Service and Detailing.
  • CG
    Candi Gruen
    Nov 3, 2025
    2.0
    Staff kind of ignored us, this was our first visit. Had a question about 2 different car wash packages, they did not explain and pointed to the picture. Inside the girl at the desk was busy playing on her phone to realize I was there, then she was too busy on her phone, to notice I was trying to ask a question, until another person was like she has been trying to ask a question. Customer service not good
  • TL
    TJ Lauer
    Jul 29, 2025
    5.0
    Fight for local stores…
  • LL
    Lpb_joey
    Jul 28, 2025
    5.0
    Diego and Ley and Justin helped me they were amazing excellent service will come back again!

Frequently Asked Questions About Johnny's Car Wash

What should I do to prepare for my detailing appointment?

To prepare for your detailing appointment at Johnny's Car Wash, we advise removing all personal items, trash, and child seats from your vehicle. Please also remove floor mats. If possible, give your car a quick rinse to remove loose dirt. We recommend communicating any specific concerns you'd like addressed. Ensure your vehicle has sufficient fuel, and have your keys ready upon arrival.

What are your hours of operation?

Johnny's Car Wash operates from Monday to Saturday, 9:00 am to 5:30 pm. We are closed on Sundays.