AutoZone Auto Parts

4.3
520 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Dixie Hwy in Erlanger, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Erlanger, KY or call us at (859) 342-6255.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4112 Dixie Hwy, Erlanger, KY
41018, United States

Hours

Reviews

4.3
520 reviews
5 stars
316
4 stars
108
3 stars
50
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

Some customers noted that certain parts were not in stock, leading to frustration, while others appreciated the ability to order items not available in-store.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer service at times.

Quick Service

Several customers mentioned quick and efficient service, particularly with battery replacements and diagnostics.

Staff Knowledge

Customers frequently commented on the staff's knowledge and ability to provide suitable recommendations for auto parts.
  • JP
    Jim Pullen
    Nov 3, 2025
    5.0
    Neil is an absolute rockstar. I want to thank him for his help today. We came in with an ignition / distributor from and ancient forklift looking for a prayer and Neil knocked it out of the sanctuary. Not only did he help us figure out we just needed new pins but he found the right ones at a different Autozone, called them to make sure they had them and then proceeded to show my young mechanic how to proceed. He then went and called 3 other stores to make sure we had all the right parts to get this beast running. Thank you so much Neil we are up and running thanks to your wisdom and guidance!!
  • PR
    Payton Riley
    Oct 23, 2025
    5.0
    Billy was such a great help! Super quick and painless battery replacement on my car. Best experience I’ve had at an AutoZone ever.
  • CC
    Courtney
    Aug 5, 2025
    5.0
    This may be a long review, but bear with me because it’s worth it! I drive a small box truck and had the lift gate battery die today while I was 3 hours from home. I picked the closest auto parts store which was O’Reillys (first mistake because I ALWAYS shop at Auto Zone), thinking that they would be able to sell me what I needed. Instead of taking the battery out and seeing exactly what it was, they just sold me a battery they “thought” would work. After checking out, they proceeded to tell me that they wouldn’t be able to install the battery, so I also had to buy a tool kit to try to install it myself. As soon as I walked outside, the sky opened up and it started to pour. I was so worried about installing this battery wrong (which I’ve never done for the lift gate), plus doing it in the pouring rain, that I decided to go to Auto Zone and see if they would be able to help me get it installed. GUYS. Damion (store manager) and Junior went out of their way to help me! I pulled my truck up under the building and they got to work. Turns out the battery that O’Reillys sold me was no good AND the wrong battery (shocker). Damion went and got the right battery, they got it hooked up and I was back in business!! Could not thank them enough!! These two guys at the Auto Zone on Dixie Hwy in Erlanger are top tier and I could not recommend them enough!! You guys are awesome!
  • AM
    Average Maintenance
    Aug 4, 2025
    5.0
    Quick battery replacement.
  • SP
    shawn pierce
    Jul 30, 2025
    4.0
    I went in needing a part did not have in stock, but Cruz and Payton were able to give me a suitable replacement that was in stock very helpful. Very good. Customer service from both kudos probably the best customer service I’ve had at an AutoZone store in several years thank you Cruz and Payton

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Erlanger, KY?

AutoZone Auto Parts in Erlanger, KY is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located?

AutoZone Auto Parts is located at 4112 Dixie Hwy, Erlanger, KY 41018, USA.