Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Danielle, Josh, and Kasey for their exceptional service.
Quality of Repairs
Overall, customers were highly satisfied with the quality of repairs, noting that their vehicles looked like new after service, and many appreciated the attention to detail.
Timeliness
Several reviews highlighted the quick turnaround times for repairs, with many customers receiving their vehicles back sooner than expected.
Communication
Customers appreciated the frequent updates and clear communication regarding the status of their repairs, which contributed to a positive experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with customer service and repair quality, indicating a need for consistency in service.
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Stephanie Wolf
2 days ago
5.0
Airport paint and body has been hosting our seniors on a field trip for years. They teach our kids how to change a tire, how to maintain a car and how to be safe with your vehicle. Everyone on staff is super friendly. If ever I need auto body work this is absolutely the place I'll bring my car
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TIM Hageman
Oct 25, 2025
5.0
This business goes out of their way to make sure you have a great experience. A professional repair that looks great! One of their techs helped us remove our after market roof racks which was much appreciated. We’ve had two cars in here in the last six weeks and couldn’t be happier. I highly recommend this repair shop.
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banta bhai
Oct 11, 2025
5.0
Danielle was so helpful. She looked at my car's issue even though I came after their closing time
DB
Denise B
Oct 10, 2025
5.0
Here I thought that Caliber Collision was a good place to get my car repairs boy was I 100% wrong. This is the place you NEED to go to get car repairs and no other place!!!!! They exceeded my expectations on the quickness of getting me my SUV back to me beautifully fixed. I'm extremely happy with the repairs and knowledge of everyone. A very huge thank you goes to Josh and the rest of the associates who took care of my car. Exceptional customer service!!!!!!
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Steve
Oct 1, 2025
5.0
I e dealt with Murph at the Ohio Pile location. Professional and honest. If I could give more stars, I would. I recommend Murph and Ziebart to everyone.