Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Elizabethtown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1619 North Dixie Highway, Elizabethtown, KY
42701, United States
Hours
Reviews
4.4
676 reviews
5 stars
481
4 stars
86
3 stars
36
2 stars
21
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with customers often being in and out promptly.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, feeling that oil change costs were too high compared to expectations.
Sales Pressure
While most reviews noted a lack of pressure to purchase additional services, a few customers reported uncomfortable experiences with upselling.
Overall Satisfaction
The majority of customers expressed a strong likelihood of returning due to positive experiences and satisfaction with the service.
- LOLincoln OhJan 4, 20261.0This was my first visit to Valvoline Instant Oil Change, and it was a very unpleasant experience. First, it was not fast at all. There were only two cars ahead of me, yet it took nearly two hours before it was my turn. That completely defeats the purpose of calling this place “Instant.” Second, it was not affordable. I drive a BMW G20, and a full synthetic oil change for this car typically costs around $80 at many independent shops. Here, I was charged $130 for an oil change only, with no additional services. Third—and most concerning—the staff drained all of the engine oil first and only then informed me of the final price. At that point, I no longer had a realistic option to decline the service. This practice effectively removes the customer’s ability to make an informed decision and feels extremely unethical. Overall, this experience was frustrating and uncomfortable. Between the excessive wait time, inflated pricing, and lack of upfront transparency, I will never return to this location, nor would I recommend it to anyone.
- BWBrandon WhiteDec 24, 20255.0Excellent, friendly service. Every service member was professional and informative. No sales pressure, no problems. Both managers on duty (Travis and Angie) assisted and ensured my service was top spec. Would visit again.
- DSDerrick SargentDec 23, 20255.0I was thoroughly impressed with the service I received during my vehicle's oil change. The staff were friendly and reassuring, putting my mind at ease. Their service made it worthwhile rewarding. I would definitely recommend to anyone looking for an oil change.
- EMEdwin MunozDec 22, 20255.0Everytime I come here Rae is here. With a big smile on. This place is the best 9 e too come too in Etown! Because of her I keep coming back
- TETrav EnglandDec 21, 20255.0Rae was incredible! She fixed what the other store in Louisville messed up and was extremely professional and full of information on how to reconcile the mishap at the Louisville store! She deserves a raise. Chris and Malcolm were also very diligent in their duties.
Frequently Asked Questions About Valvoline Instant Oil Change
What services are offered by Valvoline Instant Oil Change in Elizabethtown?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and various maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Elizabethtown?
It is located at 1619 North Dixie Highway, Elizabethtown, KY 42701, USA.
What are the operating hours of Valvoline Instant Oil Change?
They are open Monday to Friday from 7:30 AM to 7:30 PM, Saturday from 7:30 AM to 7:00 PM, and Sunday from 8:00 AM to 6:30 PM.
Is Valvoline Instant Oil Change open on major holidays?
The location is closed on holidays like November 27, 2025, and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change?
No appointment is required; they provide quick service without the need to schedule ahead.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments for convenience.
How long does an oil change take at Valvoline Instant Oil Change in Elizabethtown?
Their oil changes typically take about 15 minutes, and you can stay in your car during the service.
Which nearby restaurants can I visit before or after my oil change at Valvoline?
You can visit nearby restaurants like Five Guys, Steak 'n Shake, Subway, McDonald's, or LongHorn Steakhouse for a meal before or after your vehicle maintenance.
Are there nearby stores where I can shop while at Valvoline Instant Oil Change?
Yes, nearby you will find Town Mall in E-town, Sleep Outfitters, GameStop, and Bath & Body Works for shopping and entertainment.
What nearby services or amenities can help with my visit to Valvoline Instant Oil Change?
Nearby services include Woodforest National Bank for financial needs, Speedway gas stations for fueling, and Neil Atcher - State Farm Insurance Agent for insurance services.