Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Elizabethtown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
303 reviews
5 stars
267
4 stars
22
3 stars
7
2 stars4
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and informative staff, highlighting individuals like Robert and Courtney for their exceptional service.
Efficiency
Many reviews noted the quick service and minimal wait times, with several customers expressing satisfaction with being in and out in a timely manner.
Transparency
Customers appreciated the clear communication regarding services performed and recommendations, with many noting that they were not pressured into additional purchases.
Mixed Experiences
While most feedback was positive, there were a few reports of dissatisfaction regarding service order and invoice accuracy, indicating room for improvement.
- SASondra AdamsJan 4, 20265.0New location to me, friendly, informative and good service
- LCLauren E. CourtneyJan 4, 20265.0Took care of everything that was needed, respected no as an answer (not pushy), informative, and kind.
- BGBrooke Whitmore GrossDec 25, 20255.0We stopped in while traveling and extremely impressed with both the speed and professionalism of all. We truly thank the team for fixing us up so we could continue our travels. Wonderful experience!
- JSJames SchulzDec 23, 20255.0Great place and team! Robert, Brittany, Courtney, and Dominic are all amazing! Great job, Valvoline!!
- GRGregory RichardsDec 21, 20253.0I went in for an oil change. That's all I wanted. The next thing I knew I had an oil change, new air filter, they added brake fluid (I hope it was the correct type)and my battery was ran down because I had to start and stop my truck so many times. They filled my windshield washer fluid without asking me and was a different type than what i use. When i washed the windshield it left an oily residue on the windshield. Tried to sell me wipers but I refused. Checked all my lights I'm assuming to see if any ⁵were out. They had to jump me off with the managers vehicle. Drove a few minutes down the rode and it wouldn't start again. They sent someone to jump me off to which I appreciated. Battery was working good until then. Parts store tested and stated that it acted as if a cell had shorted out. I asked for an oil change. Thats what I asked for. Nothing more or nothing less. I was also charged $11 bucks for extra oil. What extra oil? Really disappointed.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Elizabethtown offer?
Valvoline Instant Oil Change in Elizabethtown provides quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
Valvoline Instant Oil Change is open Monday through Friday from 8:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 8:00 AM to 5:00 PM and on Sundays from 10:00 AM to 5:30 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in for service.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Elizabethtown?
It is located at 1115 N Dixie Hwy, Elizabethtown, KY 42701, USA.
Are there any automotive parts stores near Valvoline Instant Oil Change?
Yes, nearby automotive parts stores include Fisher Auto Parts and AutoZone, which customers can visit for additional vehicle parts and accessories.
How can customers using public transportation reach Valvoline Instant Oil Change?
Customers can use the TRANSIT Authority of CNTRL Kentucky nearby, which provides public transportation services in the area, making it easier to get to Valvoline Instant Oil Change on N Dixie Hwy.
What nearby businesses could customers visit after their vehicle service at Valvoline Instant Oil Change?
After service, customers might visit nearby places like USA Bridal for bridal and fashion accessories, or enjoy some relaxation at Tony's Hydro-Massage spa.
How long has Valvoline Instant Oil Change been serving customers in Elizabethtown?
Valvoline Instant Oil Change has been serving the Elizabethtown community since it opened on March 15, 2022, and the brand has nearly 40 years of experience in vehicle maintenance.