Ken Towery’s Tire & Auto Care

Reviews

• PM

  Patrick Mccarty

  Feb 7, 2026
  5.0
  Very good to work with! Fast, efficient, and friendly. Had tires mounted and balanced. Will go back in the future.
• AE

  Ana Edmondson

  Jan 19, 2026
  1.0
  Came in from out of state while visiting family to get an oil change. Ended up getting an oil change, tire rotation and balance, and lights replaced. Picked my car up to find tire pressure sensors damaged and malfunctioning and my car so out of balance and pulling to the right that it’s difficult to drive. Guess I’m the idiot for getting $350 squeezed out me. Quit taking advantage of women. I trusted this business to make things right and keep my family’s car in safe working order but now I’m screwed over and two hours away.
• BJ

  Bryant Jolley

  Jan 5, 2026
  3.0
  Found a set of tires online from their website that said they were in stock. Scheduled an appointment for the same day that it gave me availability to have them installed. It drove to their location to find out. They don't have those tires in stock. They would have to order them. But they could give me another set that they had in stock. Unfortunately, the set they have there cost more, then what I would have to pay to begin with.And another location I might have had to drive a little further but could have gotten the set of tires that I wanted.That was more in my range from a competitor. The service itself was great at the location, but the fact that their website lets you select tires and schedule for the same day to be installed. And they don't even have them on location is pretty ridiculous.
• RH

  Robert Hamm

  Dec 31, 2025
  1.0
  I had my tires rotated and balanced which was fine but then I get a call this morning from their insurance company stating that their tech forgot to put truck in park and it rolled into another vehicle. Ken towery employees never told my wife that this happened to my truck. When the insurance àdjuster contacted me they said that the employee did notify my wife but there was no damage to my truck. Again I must state they did not tell my wife this occurred. When I walked out this morning to check my rear bumper as per instructions from insurance àdjuster there is slight damage to my paint. The management should have done the right thing and notified her. I'm really disappointed in ken towerys management in Elizabethtown Kentucky. I thought they were more honest than that.
• CC

  Chris Coombs

  Dec 16, 2025
  3.0
  $170 oil change on a domestic gas-powered vehicle(GMC Yukon). There was an advertisement on the counter about a $20 coupon which the service writer never mentioned. I noticed it once I had already paid. They were timely on getting it done, though. My review is more-so based on the cost of the service and lack of transparency, not an issue with the service.

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