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In 1960, Bob Martin and Frank Bayley formed a partnership and began opening Big John supermarkets in small Southern Illinois towns, eventually branching out to Kentucky and Tennessee. Their first convenience store was opened in 1974 in Grayville, IL and was named “HUCK’S”. Today, we operate over 120 locations in Illinois, Indiana, Missouri, Kentucky, and Tennessee. With innovative ideas, hard work, and a vision for the future, Martin and Bayley, Inc. has grown to be one of the most financially sound companies in the country with over 1500 employees. In March of 2001, the Martin and Bayley family’s sold the company to the employees making us a 100% Employee Owned Company!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.