AutoZone Auto Parts

4.3
328 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Emily Drive in Crescent Springs, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crescent Springs, KY or call us at (859) 486-2340.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
610 Emily Dr, Crescent Springs, KY
41017, United States

Hours

Reviews

4.3
328 reviews
5 stars
210
4 stars
64
3 stars
22
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist.

Product Availability

While most customers found the store stocked with necessary parts, some expressed frustration over items being out of stock.

Mixed Experiences

Several reviews highlighted inconsistent service, with some customers reporting excellent experiences while others faced rude or unhelpful staff.

Cleanliness and Organization

The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.

Technical Assistance

Customers appreciated the diagnostic help and practical assistance provided by staff, especially in urgent situations.
  • AV
    Amber Villa
    Nov 14, 2025
    5.0
    Bryon ledger and nick helped me plug a tire, I had no idea how to do it and they didn't hesitate to help me! They went above and beyond thier job duties to ensure my son and I got back on the road safely! They are amazing! Thanks Bryon for your kindness and willingness to help!
  • EM
    Erin Moore
    Nov 10, 2025
    1.0
    I wish I could give negative stars. The employee with long brown hair was very rude to me. I’m a single mom alone with two children trying to get a headlight bulb. He told me he didn’t know what kind of bulb I’d need without specific model of my car. I told him I wasn’t sure except the make, model, and year. He laughed at me when I said it said 4wd on the back. It was disrespectful. He also walked about from the counter and yelled at my children and told them not to touch the toys that are behind the register. My children weren’t doing anything wrong or harming to items in anyway. I’m a teacher and single mother and my children are very well behaved. They instantly apologized and began crying. I wasn’t offered any further assistance even being the first day with snow this winter season.
  • JH
    Jerry Henke
    Nov 1, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Best AutoZone Experience Ever – Thanks, Sean! Sean at the Crescent Springs AutoZone is hands down the most helpful clerk I’ve ever met. He not only helped me find the correct fuses for my car but also replaced them right there, installed new windshield wipers, and even suggested the best cleaning products to keep my car looking great. Friendly, professional, and incredibly knowledgeable — Sean truly went above and beyond. Highly recommend the Crescent Springs AutoZone and especially Sean for all your car parts and supply needs! 🚘👏
  • RR
    Ron Rolfsen
    Oct 19, 2025
    5.0
    Bill Helton at the counter was very helpful and everything I was looking to find he got me to the the right places got me the right parts that I needed for my car and made sure I had the right parts and it was more than I could carry. he help me out to the car, carried it out for me and the store is clean and everybody in there is friendly and I really appreciate the service that I got.
  • BU
    B Underwood
    Oct 16, 2025
    1.0
    I'm recanting my review from an experience I wasn't happy with and saying everyone's entitled to bad days but I believe that Aaron coulda handle things way differently and better I've always had the best experiences at this store when Bill is managing or Matt or Dave is working they're great people that's always give me great above and beyond service Aaron should very much take notes from these guys

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Crescent Springs?

AutoZone Auto Parts is open Monday to Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Crescent Springs, KY?

AutoZone Auto Parts is located at 610 Emily Dr, Crescent Springs, KY 41017, USA.