Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Madison Ave in Covington, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Covington, KY or call us at (859) 261-7730.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
485 reviews
5 stars
274
4 stars
103
3 stars
54
2 stars
24
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jamar, Lisa, and Brian for their exceptional service.
Product Availability
Customers noted that the store generally has a good selection of parts in stock, although there were some complaints about incorrect parts being provided.
Mixed Experiences
While many reviews were positive, there were also reports of poor customer service and unhelpful staff, indicating inconsistency in service quality.
Installation Assistance
Several customers appreciated the assistance with installations, such as battery and headlight replacements, which enhanced their overall experience.
Store Cleanliness
The store was frequently described as clean and organized, contributing to a pleasant shopping environment.
- GLGreg LeonardNov 5, 20255.0Jamal , the store was extremely knowledgeable and professional. He installed my new car battery with ease. I highly recommend this location for your car needs.
- CWCasey WilliamsOct 30, 20255.0Came in to find a specific piece that other places had difficulty finding. JJ who was working today was extremely helpful, courteous, and patient. Awesome customer service experience!
- JTJairo Tomás (El Tomasito)Oct 18, 20254.0Son amables
- DHDonna HumphreyOct 14, 20255.0Jamar was a friendly customer service representative. And knowledgeable about products.
- CRC.o.v. RydazSep 17, 20255.0Gave a great price on rear rotors and brakes for my vehicle, thank you!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Covington, KY?
AutoZone Auto Parts in Covington, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does AutoZone Auto Parts in Covington offer in-store pickup and delivery services?
Yes, the store offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of products can I find at AutoZone Auto Parts on Madison Ave?
You can find a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and products from brands like Duralast, Bosch, and Penzoil.
How can I contact AutoZone Auto Parts in Covington for customer service?
You can reach AutoZone Auto Parts at (859) 261-7730 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located and what is the full address?
The store is located at 1721 Madison Ave, Covington, KY 41011, United States.
Are there any nearby retail or discount stores close to AutoZone Auto Parts in Covington?
Yes, nearby discount stores include Family Dollar and Dollar General, which you can visit for additional shopping before or after your AutoZone visit.
What automotive-related services or stores are located near AutoZone Auto Parts in Covington?
Nearby automotive-related businesses include Jess 'N' Sons Towing Service and RNR Tire Express & Custom Wheels, useful for towing or tire needs after purchasing parts at AutoZone.
Is there a nearby courier or delivery service near AutoZone Auto Parts for package shipping?
Yes, the UPS Access Point location is nearby for convenient package shipping and receiving options.
Can I use public transit or easily find AutoZone Auto Parts in Covington?
While specific transit stations are not listed, nearby landmarks like Family Dollar and UPS Access Point location can help you locate the store easily.
Does AutoZone Auto Parts run any special reward programs or promotions?
Yes, the store participates in the '031221-Rewards Bonus Days' promotion, allowing customers to earn rewards on their purchases.