AutoZone Auto Parts

4.2
485 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Madison Ave in Covington, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Covington, KY or call us at (859) 261-7730.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1721 Madison Ave, Covington, KY
41011, United States

Hours

Reviews

4.2
485 reviews
5 stars
274
4 stars
103
3 stars
54
2 stars
24
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jamar, Lisa, and Brian for their excellent service.

Product Knowledge

Several reviews noted the staff's knowledge about products and their ability to assist customers in finding the right parts.

Mixed Experiences

While many customers had positive interactions, there were also reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.

Installation Services

Customers appreciated the assistance with installations, such as battery and light bulb replacements, which added value to their visits.

Stock Availability

Some customers expressed frustration with stock issues, mentioning that certain parts were not available or incorrect items were provided.
  • GL
    Greg Leonard
    Nov 5, 2025
    5.0
    Jamal , the store was extremely knowledgeable and professional. He installed my new car battery with ease. I highly recommend this location for your car needs.
  • CW
    Casey Williams
    Oct 30, 2025
    5.0
    Came in to find a specific piece that other places had difficulty finding. JJ who was working today was extremely helpful, courteous, and patient. Awesome customer service experience!
  • JT
    Jairo Tomás (El Tomasito)
    Oct 18, 2025
    4.0
    Son amables
  • DH
    Donna Humphrey
    Oct 14, 2025
    5.0
    Jamar was a friendly customer service representative. And knowledgeable about products.
  • CR
    C.o.v. Rydaz
    Sep 17, 2025
    5.0
    Gave a great price on rear rotors and brakes for my vehicle, thank you!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Covington, KY?

AutoZone Auto Parts in Covington, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Covington offer in-store pickup and delivery services?

Yes, the store offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.