Flying J Travel Center

4.0
1306 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Catlettsburg, KY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
15236 KY-180, Catlettsburg, KY
41129, United States

Hours

Reviews

4.0
1,306 reviews
5 stars
632
4 stars
365
3 stars
160
2 stars
38
1 star
111

What are people saying?

AI-generated from recent customer reviews

Employee Attitude

Feedback indicates a significant number of rude and unhelpful employees, leading to a negative customer experience.

Cleanliness Issues

Multiple reviews highlight unsanitary conditions in restrooms and the store, with some customers describing them as filthy.

Service Quality

Customers reported slow service and inadequate staffing, particularly in the attached Denny's restaurant.

Positive Staff Experiences

Despite negative feedback, some customers praised specific employees for their friendliness and helpfulness.

Food Quality

Several reviews criticized the quality of food, describing it as old, burnt, or poorly prepared.
  • AB
    Anton Bulgakov
    Nov 14, 2025
    5.0
    Pretty good Pilot, spacious parking, friendly staff, nice and clean sales area
  • DH
    Dylan Hackney
    Sep 25, 2025
    5.0
    It reminds me of my favorite character in warrior cats Jayfeather.
  • ES
    Elizabeth Southwick
    Sep 19, 2025
    1.0
    I must say it's a very nice Flying J gas station but the employees working on 09/19/25 at around 9 pm was horrible. Husband and I decided to park for the night,get a shower and buy a box of pizza. Person who was our cashier acted like he didnt care. Flying J needs to step up and hire better people. Im not expecting 5 star service, but I expect if im paying with my hard earned money to have a little more respect. Not sure if it was a rough night for this guy but be kind to us truckers. We too deal with a lot and honestly all we wanted was food y a hot shower. Respect can go a long way.
  • JP
    Jeffrey Pauley
    Sep 13, 2025
    1.0
    This was a nice place to stop, until gunshots started going off behind truck parking area at 9pm, freaking my dogs out and being disrespectful as all get out to the highway nearby and sleeping drivers!!! This needs to be addressed as soon as possible to prevent some serious issues!!!!!
  • CS
    Christopher Smith
    Sep 7, 2025
    5.0
    An older Flying J store that shines like a diamond. Extremely nice and helpful employees! I can’t say about Denny’s (They aren’t operated by PFJ.) but the store was clean and well stocked. Diesel lanes are a good layout and no trash anywhere. Cleanest, fastest, and hottest showers I have on my regional line! A++++ Flying J 💯☝️

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.