Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Highway 227 in Carrollton, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Carrollton, KY or call us at (502) 732-1813.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
291 reviews
5 stars
171
4 stars
56
3 stars
30
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unhelpful.
Knowledgeability
Customers expressed concerns about the staff's lack of knowledge regarding parts and services, leading to frustration.
Friendly Staff
Several reviews highlighted friendly and accommodating staff members who provided excellent service.
Efficiency
Some customers reported quick service and efficient assistance, while others experienced delays and poor communication.
Product Availability
The store generally had the parts customers needed, but there were instances of incorrect orders and issues with stock.
- EMEthian McClellanOct 19, 20251.0The dude was trash made me pay 2 times
- CMChristopher MullinsOct 1, 20251.0I was here in Sept looking for a part and oil for my Chevy Duramax. i asked the young kid who said his name was zander what gear oil I should use. He said he didn't know and to use whatever I used last. I asked if he could look it up up he said it wouldn't matter it wouldn't tell him. I said ok, i have a part I need i saw online it was stocked item. The older woman at the end yelled that online doesn't mean i can get it. I said ok can you look it up. Again told they're system wouldn't tell them. I have a part number, can they not look it up????? She was on her phone playing games and couldn care less and was very rude just like the kid. I asked if there was another store that would have it stocked she said no while still on her phone. Save time, go to oreillys!!!!!
- TOTasha OwensSep 14, 20255.0Friendly helps alot
- MKMisty KinmanJul 31, 20251.0My teen son stopped in needing a battery installed after his vehicle had to be jumped. The store attendant turned him away stating the store issued a heat advisory. The temperature for today was around 83 degrees today with a nice breeze. My assumption is they saw a teen and didn’t feel like doing the work to assist him.
- KSKim StewartJul 9, 20251.0Need to hire knowledgeable people!! Ordered a part!! Called few days later to check if it had come in! Wasn't there, be in later today! Called back few more times over next few days, always the same reply!! Finally asked what problem was with getting part!! Was told if it was ordered it will be here!! They weren't even sure if part had been ordered, after more back and forth found out part was never ordered!! Come on Auto Zone you need to train your employees better, and hold them accountable for their actions!!! Won't be back, and did alot of business with you!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Carrollton, KY?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Carrollton?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
What brands of auto parts are available at the Carrollton AutoZone?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Carrollton?
It is located at 2370 Hwy 227, Carrollton, KY 41008, United States.
How can I contact AutoZone Auto Parts in Carrollton?
You can call them at (502) 732-1813 or email customer.service@autozone.com for inquiries.
Are there dining options near AutoZone Auto Parts where I can eat before or after shopping?
Yes, Hometown Pizza is nearby, offering pizza and a buffet restaurant experience for a meal before or after your visit.
Which nearby stores can I visit alongside AutoZone Auto Parts for additional shopping needs?
Nearby stores include Dollar Tree for convenience and discount items, and Butler Mall for a variety of clothing and shopping options.
Are there any automotive repair or related services close to AutoZone Auto Parts?
Yes, South Run Auto & Diesel and Unique Paint & Body are nearby for automotive repair and body shop services.
What useful local services are available near AutoZone Auto Parts in Carrollton?
Nearby services include Carrollton Federal Bank for banking, Verizon Wireless retail stores for telecommunications, and several healthcare-related providers such as Carrollton Chiropractic and Mortenson Family Dental.