Business Details
About
Auto Body Shop
Performance Body Repair has proudly served our community with expert auto collision repair services since 1995. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair, conveniently located in Burlington, KY. At Performance Body Repair, we’re dedicated to getting you back to GO.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
157 reviews
5 stars
138
4 stars
3
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional service, highlighting the staff's communication and willingness to assist throughout the repair process.
Quality of Work
Many reviews emphasized the high quality of repairs, with vehicles often looking brand new after service, and a strong attention to detail noted by multiple customers.
Timeliness
Several customers appreciated the timely completion of repairs, with many stating that their vehicles were ready when promised.
Communication
Customers frequently mentioned the excellent communication regarding repair progress and updates, contributing to a positive overall experience.
Mixed Experiences
While most reviews were positive, a few customers reported issues with honesty and service quality, indicating some inconsistency in experiences.
- DHD HJan 4, 20265.0Our insurance company recommended this place. They were awesome! Almost daily texts regarding the progress.
- PUPhillip UlmJan 2, 20265.0Jason and the team did a great job repairing and communicating with us. They went the extra mile in service and kept us well informed.
- TAtristan ariensJan 1, 20265.0Great staff, Great work
- CECarson ElliottDec 26, 20255.0Excellent customer service and it was easy to coordinate with the shop in scheduling/setting up insurance payment after I was rear ended. The process made a stressful experience feel less stressful. The team here always kept me updated on the status of my car, and my car came back exactly as expected.
- JPJodi PetersimeNov 25, 20255.0I have taken vehicles to Performance for probably 20 years experiencing the same excellent quality and customer service. You would never know that the vehicle had body work done. They work very well with insurance even when they were not a preferred shop for my particular company. When fixing an older vehicle, the doors they received were inferior, they refused to use them, and requested a higher quality. This fall, my vehicle was finished late Friday, but still needed an alignment and wash. Knowing we had work out of town on Monday, they did everything they could to get our vehicle back to us and save us a trip. I wouldn’t take my vehicles any where else. No one could beat the quality of their work and their customer service.
Frequently Asked Questions About Performance Body Repair
Do you offer a payment plan on deductibles?
No
Where is Performance Body Repair located?
Performance Body Repair is located at 5923 Limaburg Road, Burlington, KY 41005-9504, USA.
What are the operating hours of Performance Body Repair?
Performance Body Repair is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
What types of payment does Performance Body Repair accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Performance Body Repair offer a payment plan on deductibles?
No, Performance Body Repair does not offer a payment plan on deductibles.
What services does Performance Body Repair provide?
They provide collision repair, diagnostics and calibrations, electric vehicle repair, and estimate & claim guidance.
Is Performance Body Repair wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms.
Which nearby automotive service shops can I visit along with Performance Body Repair?
Nearby automotive repair shops include Carroll's Auto Service, Gable Electric, Valvoline Instant Oil Change, Best-One Tire and Service, Mid America Tire, and 1st Choice Dent Works.
Are there places to eat near Performance Body Repair?
Yes, nearby dining options include Starbucks, White Castle, Frisch's Big Boy, Arby's, and Wendy's which you can visit before or after your auto service.
Where can I find a car wash near Performance Body Repair?
Bailey's Car Wash and Bailey's Car Wash and Detailing are nearby locations to get your car washed or detailed conveniently.
Are there any banks or ATMs close to Performance Body Repair?
Yes, Chase Bank and First Financial Bank are nearby, along with PNC ATM, LibertyX Bitcoin ATM, and Bitcoin ATM Teller Burlington - Coinhub for convenient financial services.