AutoZone Auto Parts

4.4
246 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Burlington #6094 in Burlington, KY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Burlington, KY or call us at (859) 869-5071.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1808 Patrick Dr, Burlington, KY
41005, United States

Hours

Reviews

4.4
246 reviews
5 stars
168
4 stars
42
3 stars
13
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised staff for being helpful and knowledgeable, others reported rude behavior and lack of assistance.

Staff Knowledge

Many customers highlighted the staff's knowledge and ability to assist with car issues, often going above and beyond to help.

Pricing Issues

Several customers expressed concerns about high prices compared to competitors, with some feeling they had to negotiate or prove lower prices to receive fair treatment.

Product Availability

Customers generally found that the store had a good selection of parts in stock, although there were instances of incorrect items being provided.

Store Management

Feedback indicates a need for improved management and training, as some reviews mentioned disorganization and lack of support for staff.
  • SD
    Scooby Dooby Doo
    Nov 16, 2025
    4.0
    Fast service, good advice, helpful staff will return.
  • CC
    Chelsea Conwell
    Nov 4, 2025
    5.0
    Everyone at this location is amazing, especially Jaden. She goes above and beyond every. Single. Time. We love AZ!
  • RT
    River Thompson
    Oct 31, 2025
    1.0
    I recently stopped by to check on a warranty and was kicked out for no reason. I will be contacting the Regional Manager for the disrespectful and immature manner that took place. Pitiful and disgusting behavior, but typical from the management and employment that AutoZone offers.
  • KV
    Katie Vinson
    Oct 16, 2025
    5.0
    Carrie and Timmy at the Burlington AutoZone were super helpful when I needed a new battery. They were quick, sufficient, and their customer service was fantastic!
  • DC
    Draintown Church
    Oct 15, 2025
    5.0
    Went in for break pads, was greeted immediately, carrie the store manager was great with explaining the pricing, and an overall charm. Will be doing buisness again.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Burlington, KY?

AutoZone Auto Parts in Burlington is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 9:00 PM.

What types of automotive products does AutoZone Auto Parts Burlington offer?

They offer a wide range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, ACDelco, and Chevron.