Family owned and operated, Mark Muffler Shop has been serving Bowling Green and surrounding areas since 1994. We have more than 16 years of experience in the industry specializing in muffler repair. Our technicians are ASE certified and equipped to handle anything ranging from basic repairs to the most difficult challenge your car may present. Mark Muffler Shop is also a certified NAPA Auto Care Center. This certification allows us to provide the benefits of an established national entity, all while preserving the personal touch of a family-owned business.
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide explanations.
Pricing
Customers frequently noted fair and reasonable pricing, often mentioning significant savings compared to other shops.
Quality of Work
While many reviews praised the quality of repairs, there were some complaints about inconsistent service and issues with specific repairs.
Efficiency
Several customers appreciated the quick turnaround times for services, often being able to get repairs done promptly.
Trustworthiness
Many reviews emphasized the honesty of the shop, with customers feeling they were not upsold on unnecessary services.
DL
Dawson Long
Aug 26, 2025
1.0
The owner treats people bad and then won't even tell anyone a reason why they fire people or grown enough to come say his self send other people that just start no respect at all
GN
Gary Nall
Aug 12, 2025
5.0
Mark Muffler saved my friend over $2,000! We took my friends Jeep Grand Cherokee to our local Jeep dealership in New Smyrna Beach FL where they diagnosed the a/c problem as a leaking condenser and wanted $2,400 to fix it. We didn’t fully believe that was the problem based on the symptoms. 2 weeks later we took the Jeep to Mark Muffler. Within 2 hours of dropping it off I got a call from them saying it was fixed! The issue was the schrader valve (the port where refrigerant is added) which was leaking. The condenser was fine. The cost of the repair was approximately $300 total, saving my friend $2,000 +. One month later the a/c is still working fine!
JD
Jeremy Dunn
Aug 6, 2025
5.0
Fair pricing, good work, and friendly staff. This was the second shop I stopped at after having an issue with my exhaust system, first place was 3 weeks out for an appointment, then found Mark Muffler Shop on Google and figured I'd swing by. Glad I did! I could tell they had a lot of vehicles in the front to be worked on but they took my car right away (even as a walk-in, no appointment), gave me a fair price quote, and I was driving away from their business in less than an hour with a solid exhaust system again. I would have no problem recommending them (and already have) to people I know.
PK
Paige Kirby
Aug 1, 2025
5.0
Great service! Fair pricing! After several trips to other shops who couldn't figure out how to fix my vehicle, they were able to fix it and it was done in a very timely manner. They even got the owner involved to make sure it was right. Great place to take your vehicle for repairs!
KC
Kim Cunningham
Jul 17, 2025
5.0
Everytime I am here, they are all over and extra for me. The nicest men!! No matter how hot, no matter how busy!! These are the ones I like to tip!! The deserving ones!!