Family owned and operated, Mark Muffler Shop has been serving Bowling Green and surrounding areas since 1994. We have more than 16 years of experience in the industry specializing in muffler repair. Our technicians are ASE certified and equipped to handle anything ranging from basic repairs to the most difficult challenge your car may present. Mark Muffler Shop is also a certified NAPA Auto Care Center. This certification allows us to provide the benefits of an established national entity, all while preserving the personal touch of a family-owned business.
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide explanations.
Pricing
The business is frequently noted for fair and reasonable pricing, with several customers expressing satisfaction with the cost of repairs.
Quality of Work
While many reviews commend the quality of repairs, there are some complaints about inconsistent service and issues with specific repairs not being done correctly.
Efficiency
Customers appreciated the quick turnaround times for services, often noting that repairs were completed faster than expected.
Trustworthiness
Several reviews emphasized the honesty of the shop, with customers feeling they were not upsold on unnecessary services.
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Dawson Long
Aug 26, 2025
1.0
The owner treats people bad and then won't even tell anyone a reason why they fire people or grown enough to come say his self send other people that just start no respect at all
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Normanda Lawless
May 17, 2023
5.0
I have been a customer with Mark Muffler for many, many years. They are honest, up front and take customer service seriously. Some places will rip you off or treat you (especially a woman) like you are dumb. They treat everyone with respect. I will continue to be a loyal customer and would recommend them to anyone!
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Michelle Cox
Oct 14, 2021
5.0
Very helpful associates. Fair and honest!!!
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C L (long7000)
Aug 1, 2018
5.0
Got an appointment easily and the guys did good work