Mark Muffler Shop

4.5
241 reviews

About

Auto Repair Shop
Family owned and operated, Mark Muffler Shop has been serving Bowling Green and surrounding areas since 1994. We have more than 16 years of experience in the industry specializing in muffler repair. Our technicians are ASE certified and equipped to handle anything ranging from basic repairs to the most difficult challenge your car may present. Mark Muffler Shop is also a certified NAPA Auto Care Center. This certification allows us to provide the benefits of an established national entity, all while preserving the personal touch of a family-owned business.

Location

Mark Muffler Shop
5270 Scottsville Road, Bowling Green, KY
42103, United States

Hours

Reviews

4.5
241 reviews
5 stars
189
4 stars
21
3 stars
11
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide explanations.

Pricing

Customers frequently noted fair and reasonable pricing, often mentioning significant savings compared to other shops.

Quality of Work

While many reviews praised the quality of repairs, there were some complaints about inconsistent service and issues with specific repairs.

Efficiency

Several customers appreciated the quick turnaround times for services, often being able to get repairs done promptly.

Trustworthiness

Many reviews emphasized the honesty of the shop, with customers feeling they were not upsold on unnecessary services.
  • DL
    Dawson Long
    Aug 26, 2025
    1.0
    The owner treats people bad and then won't even tell anyone a reason why they fire people or grown enough to come say his self send other people that just start no respect at all
  • GN
    Gary Nall
    Aug 12, 2025
    5.0
    Mark Muffler saved my friend over $2,000! We took my friends Jeep Grand Cherokee to our local Jeep dealership in New Smyrna Beach FL where they diagnosed the a/c problem as a leaking condenser and wanted $2,400 to fix it. We didn’t fully believe that was the problem based on the symptoms. 2 weeks later we took the Jeep to Mark Muffler. Within 2 hours of dropping it off I got a call from them saying it was fixed! The issue was the schrader valve (the port where refrigerant is added) which was leaking. The condenser was fine. The cost of the repair was approximately $300 total, saving my friend $2,000 +. One month later the a/c is still working fine!
  • JD
    Jeremy Dunn
    Aug 6, 2025
    5.0
    Fair pricing, good work, and friendly staff. This was the second shop I stopped at after having an issue with my exhaust system, first place was 3 weeks out for an appointment, then found Mark Muffler Shop on Google and figured I'd swing by. Glad I did! I could tell they had a lot of vehicles in the front to be worked on but they took my car right away (even as a walk-in, no appointment), gave me a fair price quote, and I was driving away from their business in less than an hour with a solid exhaust system again. I would have no problem recommending them (and already have) to people I know.
  • PK
    Paige Kirby
    Aug 1, 2025
    5.0
    Great service! Fair pricing! After several trips to other shops who couldn't figure out how to fix my vehicle, they were able to fix it and it was done in a very timely manner. They even got the owner involved to make sure it was right. Great place to take your vehicle for repairs!
  • KC
    Kim Cunningham
    Jul 17, 2025
    5.0
    Everytime I am here, they are all over and extra for me. The nicest men!! No matter how hot, no matter how busy!! These are the ones I like to tip!! The deserving ones!!

Frequently Asked Questions About Mark Muffler Shop

What services does Mark Muffler Shop specialize in?

Mark Muffler Shop specializes in muffler repair, exhaust systems, auto repair, brake repair, and oil & lube services.

What are the operating hours of Mark Muffler Shop?

Mark Muffler Shop is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.