Business Details
About
Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.
Location
Hours
Reviews
4.4
189 reviews
5 stars
142
4 stars
18
3 stars
4
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising fast and friendly service, while others experienced issues with carelessness and upselling.
Customer Service
Feedback highlighted both excellent and poor customer service, with some staff being described as friendly and knowledgeable, while others were noted for being rude or unhelpful.
Efficiency
Many reviews mentioned quick service times, with several customers appreciating the speed of oil changes and other services.
Trustworthiness
Several customers expressed concerns about trust, citing instances of upselling unnecessary services and mistakes made during service that led to further issues.
Cleanliness and Environment
The waiting area was generally described as clean and comfortable, contributing positively to the customer experience.
- SJSandra L JohnsonNov 4, 20254.0Ended up having a small issue with rental car. They were kind, courteous and professional.
- APAshley PettySep 30, 20251.0Wouldn't recommend them to anyone. Got oil changed by them and when I went back the 2nd time they showed me the oil cap wasand said it had to be done by the last ones that done my oil change... WHICH WAS THEM. so I told them they were going to replace it not me paying for it. The MANAGER thought he was going to be smart so I told him id call Corp. He then decides to call his regional manager and he wanted to speak with me and told me theyd replace it for free as long as I wouldnt put a bad review on them. Haha. Good try. Sure I wont. Got my last free change today and i feel like they done something to my car! Everytime ive been there theres been different employees. Except the manager and one BOY that smells like old onions because apparently he doesnt believe in deodorant! Its so bad. Again. Wouldn't recommend them to anyone!
- JJJacobSep 25, 20254.0Oil change was fast and easy. I just needed a tire patched as well that had a small leak and they told me they didn’t do that here. Hope this saves someone a trip.
- KKkaytedeanSep 20, 20251.0Horrible customer service. Came in for a warranty swap on an interstate battery. Expected me to purchase a $200 battery or stay stranded at a gas station til Monday. Go to Midas. They did it no problem.
- JAJohnny AdkisonAug 18, 20251.0Went to get my oil changed and there was both bays with cars in them and 3 waiting. It took all 4 employees to work on ONE car. While they kept going in and out vaping. We were sitting over 20 minutes and when I called it was additional services needed to be done. They should be outside vaping and working. When I called to let the manager know I was doing this review it was can we give you a discount and not do it. Nope. Either hire more people or make sure others are taking care of. Not 4 working on one car. Others like me was going into work. Bot to sit and wait probably an hour because of these guys. Don't go there. Won't be back
Frequently Asked Questions About Grease Monkey
What services does Grease Monkey at 1200 Broadway Ave in Bowling Green, KY offer?
Grease Monkey provides oil changes and various vehicle maintenance services through their Certified Pit Crew.
What are the operating hours of Grease Monkey in Bowling Green, KY?
The shop is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 10 AM to 4 PM.
Where is Grease Monkey located in Bowling Green, KY?
It is located at 1200 Broadway Ave, Bowling Green, KY 42104, United States.
How can I contact Grease Monkey in Bowling Green, KY?
You can reach them by phone at +1 270-904-9122.
Does Grease Monkey in Bowling Green, KY have a website for more information?
Yes, their website is https://www.greasemonkey.com/locations/ky/bowling-green/1200-broadway-ave.
Which competitors offer similar auto services near Grease Monkey in Bowling Green, KY?
Nearby competitors include Valvoline, Jiffy Lube, Take5, Midas, and Express Oil.
What nearby automotive services can I find around Grease Monkey?
Nearby automotive services include Dusty's Auto Care (auto repair, tire dealer), Reyes Tire Shop (tire repair), State Auto Sales Inc and Southeast Auto Sales (car dealers).
Are there convenient places to grab food or gas near Grease Monkey?
Yes, Speedway gas station and convenience store is nearby for fueling and snacks.
What types of shopping or specialty stores are near Grease Monkey in Bowling Green?
Nearby you can find MGM Specialties (souvenir and trophy shop), Print Plus Designz (printing services), Lulu's (furniture and discount store), and The Junkery (antique store).
What are some nearby services for personal care and home improvement near Grease Monkey?
The Finery and The Mane Salon provide hair and beauty services, while HomeWorks offers home improvement and goods.