Grease Monkey

4.3
190 reviews

About

Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.

Location

Grease Monkey
1200 Broadway Ave, Bowling Green, KY
42104, United States

Hours

Reviews

4.3
190 reviews
5 stars
142
4 stars
18
3 stars
4
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising fast and friendly service, while others highlighted issues with carelessness and poor customer service.

Professionalism

Many reviews noted the professionalism and friendliness of the staff, although there were instances of rudeness and unprofessional behavior reported.

Trustworthiness

Several customers expressed concerns about being upsold unnecessary services and issues with vehicle maintenance that were not addressed properly.

Efficiency

While some customers appreciated the quick service, others experienced long wait times and disorganization during their visits.
  • KB
    Kelly Blair
    Dec 3, 2025
    1.0
    I went to there twice for oil change. Carmart pays them to do my oil changes for me yes. But they don’t seem to know what they are doing because I called and went to them because of suspicious oil leak that was going on right after they did my oil change and they told me I was lied too and they tried to tell me why which was invalid. Because I still had to pay to get an oil leak fixed. For my next oil changes it will not be there I go to! They lost my business and people will know how I feel about them from now on.
  • SJ
    Sandra L Johnson
    Nov 4, 2025
    4.0
    Ended up having a small issue with rental car. They were kind, courteous and professional.
  • AP
    Ashley Petty
    Sep 30, 2025
    1.0
    Wouldn't recommend them to anyone. Got oil changed by them and when I went back the 2nd time they showed me the oil cap wasand said it had to be done by the last ones that done my oil change... WHICH WAS THEM. so I told them they were going to replace it not me paying for it. The MANAGER thought he was going to be smart so I told him id call Corp. He then decides to call his regional manager and he wanted to speak with me and told me theyd replace it for free as long as I wouldnt put a bad review on them. Haha. Good try. Sure I wont. Got my last free change today and i feel like they done something to my car! Everytime ive been there theres been different employees. Except the manager and one BOY that smells like old onions because apparently he doesnt believe in deodorant! Its so bad. Again. Wouldn't recommend them to anyone!
  • JJ
    Jacob
    Sep 25, 2025
    4.0
    Oil change was fast and easy. I just needed a tire patched as well that had a small leak and they told me they didn’t do that here. Hope this saves someone a trip.
  • KK
    kaytedean
    Sep 20, 2025
    1.0
    Horrible customer service. Came in for a warranty swap on an interstate battery. Expected me to purchase a $200 battery or stay stranded at a gas station til Monday. Go to Midas. They did it no problem.

Frequently Asked Questions About Grease Monkey

What services does Grease Monkey at 1200 Broadway Ave in Bowling Green, KY offer?

Grease Monkey provides oil changes and various vehicle maintenance services through their Certified Pit Crew.

What are the operating hours of Grease Monkey in Bowling Green, KY?

The shop is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 10 AM to 4 PM.