Enterprise Rent-A-Car

Reviews

• SB

  Shana brohelden

  Nov 8, 2025
  2.0
  Communication was absolute garbage. After speaking to my insurance company, they stated they would let Enterprise know i needed a rental. Enterprise called immediately and I told them I still needed to figure out drop off time for the body shop of my car. Called them when I had that all worked out and they said they didn't have any information from my insurance company. Yes, yes you do. You called me first after my insurance company contacted you. I asked to be picked up from my job to get the rental and had that set up. The day I was getting the car, I asked them if I could come a bit earlier and then would not need a ride. They said no, I had to come at our specified time. I agreed and told them TWICE that I no longer needed to be picked up, I had that covered. Had a coworker take me there after work and they stated the person was at my job waiting for me and the car they were renting me was being driven by him so we would have to wait until he came back. She then asked me how I wanted to pay the $50 deductible. What $50 deductible? It's only $50 but it sure would have been nice to know about that before hand. They sent me a text message stating if I needed anything I could text that number. I got the word my car was done so I texted, on the number they gave me if I needed something, to see if the car could be picked up by them at my job and got no response. I then called them and she said no, they don't do that. I told her I wasn't sure how they were going to get their car back and she then stated she would ask and get back to me. Never heard from her. I will never do business with Enterprise if I have a choice. I did not have a choice in this one because that is who my insurance company made me go through.
• CC

  Cathy Morgan (Cat)

  Nov 8, 2025
  5.0
  Awesome experience
• MP

  Maria Plancarte

  Oct 29, 2025
  5.0
  Always a great experience from beginning to end ! Staff is very attentive to our needs always. Definitely will recommend to my friends and definitely coming back soon ! Thanks for everything!
• SP

  Sharon Pike

  Oct 21, 2025
  5.0
  Great customer service! Really appreciated the follow-up phone call, making sure I was completely satisfied with the service I received.
• RB

  Renee Black

  Oct 14, 2025
  5.0
  We rented a van for a fair rental price and Riley took care of us. She checked us out and we were on the road in no time at all. Upon returning the van, the check in time was even faster. Riley was personable, courteous and efficient. She made the difference! We plan to rent from Enterprise for our next rental!

Frequently Asked Questions About Enterprise Rent-A-Car