Enterprise Rent-A-Car

4.1
591 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1641 Scottsville Rd, Bowling Green, KY
42104, United States
(270) 782-7700
https://www.enterprise.com/en/car-rental/locations/us/ky/bowling-green-scottsville-rd-5844.html
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About

Car Rental AgencyVan Rental
Need a rental car in Bowling Green, KY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Scottsville Road location today.

Location

Enterprise Rent-A-Car
1641 Scottsville Rd, Bowling Green, KY
42104, United States

Hours

Reviews

4.1
591 reviews
5 stars
376
4 stars
75
3 stars
36
2 stars
22
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with several specific mentions of outstanding service from individual employees.

Vehicle Condition

There were mixed reviews regarding vehicle cleanliness and maintenance, with some customers reporting dirty cars and issues like low tire pressure or mechanical problems.

Reservation Issues

Several customers experienced problems with their reservations, including being given different vehicles than expected or having their reserved cars unavailable.

Quick Process

Many reviews highlighted the quick and efficient rental process, with customers appreciating the ease of pick-up and drop-off.

Overall Experience

While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor communication from staff.
  • RY
    Richard Young
    Nov 10, 2025
    5.0
    One of the representatives was nice enough to give me garage door opener that I left in the rental car. Great service. I was in and out to return a car early in under 5 minutes.
  • EH
    Ervin Hibbitt
    Oct 23, 2025
    1.0
    Reserved vehicle early but vehicle still needed gas after receiving the car. Customer service was not what I expected.
  • AH
    Atallah Habib
    Oct 22, 2025
    5.0
    Very positive experience renting a vehicle from Enterprise. Super excellent progessional staff providing super excellent services. Quick pick up & drop off from home, in short, I got a VIP service. Thank you to the staff on Scottsville Rd branch. 🌹
  • JB
    John Boustani
    Oct 16, 2025
    3.0
    I would like to give them 5 starts but I can't every time I rent a car it has low tire pressure or it need oil reset who ever is servicing the cars 🤔 cars are always dirty on the outside not washed correctly and lately most of the cars have damaged on them and they try to give them to you I'm not sure if this is headquarters issues or local store problems someone needs to look into it
  • JC
    JENNIFER COLEMAN
    Oct 15, 2025
    5.0
    We always choose Enterprise when renting a vehicle. The vehicles are consistently in great shape, clean, and reliable. The vans are the perfect size for our needs, providing plenty of space and comfort for travel. Customer service is wonderful from the day we pick up the rental all the way through to the return. The staff is always professional, friendly, and efficient, making the entire process easy and stress-free.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Bowling Green, KY?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.