AutoZone Auto Parts

4.3
209 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 31 By-Pass in Bowling Green, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bowling Green, KY or call us at (270) 781-8991.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
660 US 31W Byp Ste A, Bowling Green, KY
42101, United States

Hours

Reviews

4.3
209 reviews
5 stars
136
4 stars
36
3 stars
22
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with employees like Tony, Brittany, and Amy receiving specific praise for their helpfulness and professionalism.

Knowledgeable Staff

Customers frequently mention the staff's knowledge and ability to assist with various automotive issues, enhancing the overall shopping experience.

Mixed Experiences

While many customers report positive interactions, some express dissatisfaction with service quality and product availability, indicating inconsistency in experiences.

Product Availability

The store is generally well-stocked with a good selection of parts, although some customers noted issues with incorrect items being provided.

Pricing Concerns

Several reviews mention that prices can be higher compared to competitors, which may deter some customers.
  • MT
    Monterra Thornton
    Oct 18, 2025
    5.0
    I came in with some battery issues, and it turned out my battery had gone bad. Pedro and Chris were amazing — they went above and beyond to help me find my warranty and get a new replacement battery. They were kind, patient, and never made me feel like a bother. Excellent customer service and such a positive experience overall. Highly recommend!
  • TM
    Theresa Maris
    Sep 18, 2025
    5.0
    Very helpful employees
  • GF
    Gene Furtick
    Sep 10, 2025
    5.0
    Amy was very professional and nice, she went out of her way, to make sure I was satisfied, thank you.
  • JC
    Jeremiah Chapman
    Jul 30, 2025
    5.0
    I want to say a special thank you to Amy and Liz,for helping me and my family make it back home to Owensboro,and would prefer this place over Advance Auto Parts which is right down the road from them
  • IE
    Itohan Egbedion
    Jul 21, 2025
    5.0
    I was there today and met with Amy. She was so friendly and professional - helping to scan my car and explaining what the codes mean, and what I needed to do and even helped me choose what to buy to fix some of the anomalies.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Bowling Green, KY?

AutoZone Auto Parts in Bowling Green, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for pickup and delivery?

AutoZone offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.