AutoZone Auto Parts

4.4
212 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hwy 31 By-Pass in Bowling Green, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bowling Green, KY or call us at (270) 781-8991.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
660 US 31W Byp Ste A, Bowling Green, KY
42101, United States

Hours

Reviews

4.4
212 reviews
5 stars
139
4 stars
36
3 stars
22
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their automotive needs.

Knowledgeable Staff

Several reviews highlighted the staff's expertise in helping customers find the right parts and providing useful information about their vehicles.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with service quality and staff knowledge, indicating inconsistency.

Product Availability

Customers noted that the store generally has a good selection of parts, although some mentioned issues with incorrect items being provided.

Pricing Concerns

Some reviews mentioned that prices can be higher compared to competitors, but others appreciated the availability of discounts and promotions.
  • LT
    Lasha Trotter
    Dec 30, 2025
    5.0
    My family and I will forever be grateful for the team at AutoZone especially Amy and Alfonso. We were stranded in Kentucky after driving from Indiana, tired, worried, and unsure what to do next. Amy and Alfonso didn’t just help us with a car problem… they truly took care of us as people. Amy showed genuine compassion and leadership, making sure we were okay every step of the way. Alfonso went above and beyond with incredible patience, resources and kindness to get us safely back on the road. They treated us like family, not just customers passing through. In a stressful situation, they turned panic into relief and fear into gratitude. Their kindness, professionalism, and heart will never be forgotten. AutoZone is lucky to have people like them, and because of them, my family made it home safely. Thank you, Amy and Alfonso you were truly our heroes that day. 🙏
  • AS
    Antwon Sutton
    Dec 29, 2025
    5.0
    Outstanding all them we the definition of customer service
  • AS
    Antwon Sutton
    Dec 28, 2025
    5.0
    Absolutely outstanding team from top to bottom all of them are outstanding employees this is a store that need a bonus
  • MT
    Monterra Thornton
    Oct 18, 2025
    5.0
    I came in with some battery issues, and it turned out my battery had gone bad. Pedro and Chris were amazing — they went above and beyond to help me find my warranty and get a new replacement battery. They were kind, patient, and never made me feel like a bother. Excellent customer service and such a positive experience overall. Highly recommend!
  • TM
    Theresa Maris
    Sep 18, 2025
    5.0
    Very helpful employees

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Bowling Green, KY?

AutoZone Auto Parts in Bowling Green, KY is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for pickup and delivery?

AutoZone offers in-store pickup, same-day delivery, and curbside pickup services for your convenience.