Advance Auto Parts

4.3
369 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2720 Scottsville Rd in Bowling Green offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2720 Scottsville Rd, Bowling Green, KY
42104, United States

Hours

Reviews

4.3
369 reviews
5 stars
223
4 stars
85
3 stars
32
2 stars
13
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude or unhelpful.

Knowledgeable Staff

Many customers appreciate the knowledgeable staff who provide assistance and advice, although there are instances of inexperienced employees.

Product Availability

Customers frequently mention that the store has a good selection of parts in stock, but there are complaints about discrepancies between online and in-store pricing.

Pricing Issues

Some reviews indicate that prices can be higher in-store compared to online listings, leading to dissatisfaction among customers.

Overall Experience

Overall, many customers report positive experiences, highlighting the helpfulness of staff and the availability of parts, despite some negative encounters.
  • UA
    Uncle Al
    Oct 14, 2025
    5.0
    This location (like ALL Advance Auto locations) provides EXCELLENT customer service! Haley (yes, a female!) is better and faster with tools than many "male" mechanics I have encountered! Fantastic customer service, as well! 10+ stars!!!
  • CJ
    chris johnson
    Oct 11, 2025
    2.0
    Manager acted like he couldnt be bothered. Young associate helped me out but didnt seem to really know what he was doing.
  • JR
    james robinson
    Sep 5, 2025
    1.0
    Rudest employees ive ever came across. I tried asking one where an accessory was as he was stocking shelves. Never got a response. The one at the counter never asked if I needed help I had to start talking to him. Won't be going back in there. And explains why you dont see many consumers cars there anymore.
  • SM
    Shane Mane
    Feb 25, 2021
    5.0
    They seem to have all the stuff in stick everyone else has to order in my field of work this place has been a life saver

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*