Camping World - Bowling Green

Reviews

• NL

  Noah Larkins

  1 day ago
  1.0
  We purchased a camper from Camping World in Bowling Green, Kentucky, and the entire experience has been one headache after another. From the start, they tried to sell me a trailer hitch at full price even though it was discounted on their own website. When I pointed this out, the salesman disappeared to “talk to his manager” and came back claiming the original $1,000 price included installation and labor which apparently meant sliding the hitch into the back of my truck for an extra $500. It felt like a scam from the beginning. After signing the paperwork and driving an hour home, they called the next day saying they had “lost” or thrown away our paperwork and wanted us to drive all the way back to fix their mistake. We refused, so they mailed it instead. We took our “new winterized unit” camping the following weekend, and on day one the flow sensor in the tankless hot water heater cracked and leaked water the entire trip. We called our salesman and the service department twice over the weekend and never received a single call back. A month and a half later, someone from Camping World finally called to ask how we liked our purchase. When I explained everything that happened the hitch issue, the lost paperwork, the lack of communication, and the water heater failure they said they’d call back. When they did, the service manager told us to call them so they could “maybe” warranty the issue. Which I do have a text from our salesman saying “this will for sure be covered” At this point, I wouldn’t recommend Camping World in Bowling Green to anyone. Between the upselling games, the poor communication, and the lack of accountability, this has been one of the worst customer service experiences I’ve ever had.
• ML

  Michele Lee

  Apr 2, 2026
  2.0
  They like to sale campers that’s for sure. The day they were getting it ready they found a bad water heater leaking probably from sitting during the winter not winterized. They did fix that. When we left with it we thought we were good to go, so a month after we bought it we went camping an low an behold when we hooked water up to it the sink faucet was bad and leaking also some kind of flush valve or something todo with the toilet. This happened on a Thursday afternoon, we were leaving on Sunday. The camping world in Tenn couldn’t get to us til Monday so we had a repair company come out. They were fast took care of the problem also checked the rest of everything out. Here’s what gets me most over the whole situation The Camper had not been sanitized in the black tank or people were using the toilet while it was sitting on the lot. As for the 630.00 in cost for repairs. Good luck getting it. We will not be buying any more campers from Camping world.
• TF

  Thomas Fancher

  Mar 29, 2026
  1.0
  They worst place to take your RV just to look at mine that is only a year and a half old they charge 267 dollars my entrance door for some reason as bowed outward so door latch isnt staying latched right sides of camper near the top just past my tip out is a hand size bubble that looks like something is pushing out its even pointed they told me its a small water leak that caused this mind you bout this RV brand new in June of 2024 and its already is leaking weather stripping that covers the screws in your outside trim was bubbled and split never seen this before so without the permission to fix they tire then entire weather stripping out and left all the are we from top to bottom in drivers side exposed so they can leak water through it left then my set of keys to it so they were able to check the inside wall where it is buldging outside Tom make certain not damage or anything showing from wal inside wall went to pick up my camper told the keys that I handed them to their hands were put inside the door if my water heater open the door no keys was there for almost 45 minutes and they can not find my keys so the service desk clerk who takes your info went and cut a new key for the door but I am still with out my keys that unlocks my outside compartments as they are two different keys I got there on Saturday and after emailing the service department and got an answer back asking for my camper to be in the parking lot ready for pickup and ready tongo due to I had to work ot Saturday so was tight on time was confirmed it would be out there so I go to the parking lot to get my camper and my camper is not there they said yes yard man has it out there second one in I told her they have a mallard single axle about 16 foot out there but not mine which is duel axle and 24 foot so the young lady says tow me like I am an idiot who doesnt know Josh camper she says lets walk out there together and look now there are only 8 capers out there then custome before me was there picking up his as well and was told the same thing and this camper wasnt out there so now lets swing back to the keys after the yard man picked up then wrong camper took it back and I waited 20 more minutes nothing now camper do O seen the girl from them front desk told her and je answered when she called amd said he is getting it now and will be right out with it now she says they print a blue paper and wrote your name on it says sometimes they name gets faded and hard to see well ot also has a 2 inch black severable 4 numbers signed to your name and camper on this blue paper you can clearly see a I stated lets go back to the keys after I check the hot water door and now keys this same girl says lets.go look together like I am stupid and dont know where to look or what I am looking for so we get here I open the door to water heater and now keys now it the front desk when you sign the papers for picking up there is a board behind this girl with hooks on it and keys from other folks for their campers so I explain my keys are.no a purple faded wrist stretchy band ya know so your can slide them around your wrist and not worry about dropping them so she search that nothing to me if younhand your keys to them then when you sign the paperwork your keys should be handed right back right then and there just like and auto repair shop does so no keys make a new on for just my door nothing else and as wet were put there I pointed out took her that the entire weather stripping is gone and nothingnis covering the exposed screws and informed her they are calling for rain for the next 5 days straight so she took a picture and said she will have to ask her service manager why they removed it completely without the authorization to do so I am adding the pic I took before they got it for the weather stripping and then one when I picked it up it was about three inches that had a rip in all of about 12 feet of it so why remove it all in the pic you can see the blie paper with name and number will never got there ever again I now will contact heartland next about workmanship
• CH

  cliff hemenway

  Mar 27, 2026
  5.0
  Great Experience Highly Recommended Thank You Tyler Steenberger for showing us around. Excited to be leaving today with our new camper
• TS

  Tomsr Smith

  Mar 20, 2026
  3.0
  We drove up from Clarksville TN to see their inventory and to see what deals they were having. We were very disappointed with what inventory stock there was. We have gone to CampingWorld locations in other states and the inventory in those states were plentiful with lots of good deals.

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