Advance Auto Parts

4.2
284 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 305 Richmond Rd N in Berea offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
305 Richmond Rd N, Berea, KY
40403, United States

Hours

Reviews

4.2
284 reviews
5 stars
155
4 stars
73
3 stars
25
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Product Knowledge

Several reviews indicated that staff members lacked sufficient knowledge about vehicle parts and installation, leading to customer frustration.

Store Experience

The store is generally described as clean and well-stocked, but some customers noted issues with staff availability and responsiveness.

Pricing and Quality

Customers appreciated competitive pricing and availability of parts, but some expressed concerns about the quality of certain products and higher prices compared to competitors.

Assistance and Support

Many customers highlighted instances of staff going above and beyond to assist, while others felt neglected or unacknowledged during their visits.
  • DW
    Dennis Wells
    3 days ago
    4.0
    Very new and clean. The employees are sooo helpful and really go out of their way to try and help. They even had people that didn't work there but obviously knew the ones that did, and they even helped me. I don't know much about cars and they still knew what I was talking about! Very good place for the ordinary or mechanically inclined like me. Lol
  • GB
    Gene Brock
    Oct 18, 2025
    5.0
    Excellent advice and service
  • JP
    Jo-Jo Payne
    Jun 15, 2025
    1.0
    Very poor customer service and rude
  • EH
    Emily Hinkle
    Jun 7, 2025
    5.0
    Great customer service!
  • JH
    Justin “T” harris
    Oct 7, 2017
    3.0
    Staff isn't the most knowable. Easier to order online.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*