AutoZone Auto Parts

4.3
393 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Alexandria Pike in Alexandria, KY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Alexandria, KY or call us at (859) 635-1601.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8109 Alexandria Pike, Alexandria, KY
41001, United States

Hours

Reviews

4.3
393 reviews
5 stars
247
4 stars
82
3 stars
31
2 stars
14
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

Several reviews indicated that the store often had the parts customers needed, although some mentioned instances of incorrect parts being provided.

Staff Knowledge

Feedback was mixed regarding staff knowledge, with some customers expressing frustration over employees lacking car knowledge, while others highlighted knowledgeable and helpful staff.

Service Speed

Customers appreciated the quick service, especially for battery replacements and other installations, although some noted long wait times during busy periods.

Negative Experiences

A few reviews highlighted negative experiences, particularly regarding rude staff behavior and issues with incorrect parts or service.
  • TM
    Taylor McGrath
    2 days ago
    5.0
    Bill at the Alexandria location was so helpful. I came in and asked if he could test my battery, (in the freezing cold), and he didn’t miss a beat. Tested it, replaced it, and I was on my way in no time. He was friendly and made me feel comfortable driving out of the parking lot. Thanks Bill!!
  • JB
    Jesse Boyd
    3 days ago
    5.0
    Always in and out here, and the people are helpful if help is needed. Thanks J-Cup 🤣
  • DQ
    David Quesada
    Nov 11, 2025
    5.0
    My favorite place to buy parts friendly staff always willing to help. One time they gave me the wrong part and the boss came to my house to swap it out with the right parts. Keep up the great work
  • RG
    Ryan Gillespie
    Sep 29, 2025
    5.0
    Great customer service. The guy with the ponytail- I believe his name was pollard- was super helpful. Thank you!
  • DI
    Doug Isbel
    Sep 20, 2025
    2.0
    They need to people that know cars not just a computer screen guy tried to sell me upper balljoints and my car don't even have upper ball joints. 😒 no words

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Alexandria, KY?

AutoZone operates from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for your convenience.