Zips Car Wash-Permanently Closed

Reviews

• ML

  Mike Lewis

  Apr 15, 2026
  1.0
  Not good. Took less than 2 min to was a small car and car left just as dirty as it came in. Just moved dirty around to different places!
• NN

  Nick

  Feb 6, 2026
  1.0
  It only washed half of my van and the back was filthy pulled right to office after pulling out of the wash and all they said was ya they know it's not working right and have maintenance scheduled. No refund nothing
• CC

  Chanejo

  Feb 1, 2026
  1.0
  Poor service and very expensive. I paid $25 dollars and the machine only dispensed water, no soap. My truck came out just as dirty. 👎👎
• TH

  TAMI Holdren

  Dec 29, 2025
  1.0
  Paid almost $13 for my car to look almost the exact same, and their vacuums don't suck anything up at all. We tried 3 of the vacuum's.
• ST

  Susan Turner

  Nov 22, 2025
  1.0
  I've been to two different Zips locations in Wichita (W. Maple & N. Webb), & both are horrible. The equipment is very old, they don't pay any attention to the place -- there's one attendant at the opening of the drive-thru wash, & that person stays inside. No employee is seen outside the entire time. No one checks on things. They keep the rags & spray bottles on the sidewalk where the wash is, which is opposite of where the vacuums & trash cans are, so people have to walk all the way across the fairly large parking lot to go get rags &/or a spray bottle, then walk back across the fairly large parking lot where their car is, & if they need more rags, they have to do it again. All of the rags are dry from sitting out all day because they have very few customers, so there's no rotation of clean, damp rags -- just the same rags they put out in the morning, & they've been sitting out in the sun & wind all day, so they're all dry -- even the ones that are on the bottom of the stack. The spray bottles have water in them -- not glass cleaner. I was there between 4:15 & 5 pm on a Saturday when there was a clear blue sky after it rained a day or two ago, so everyone's car was filthy from the dirty, wet streets, & no other cars showed up for a car wash while I was there. The last last time I was there on a Saturday afternoon, only 1 other car showed up. Normally on Saturdays afternoons after rainy days, a drive-thru car wash is packed with cars, but not Zips -- because like I said, it's run down, there's only 1 employee (2 at most), so there's no one tending to the place (because they get so few customers that they can't afford to hire employees), the rags are dry & aren't kept in a convenient location where people need them to be after they exit the wash & drive to the vacuum area, & there's no glass cleaner because they get so little business that they skimp on even basic car wash supplies that customers need. It's going to stay this way if Zips doesn't update their equipment. You've got to spend money to make more money. When a drive-thru car wash business stops investing profits into the business to maintain & update the equipment, this is what happens ... people stop going there, so the business stops being profitable. I'm moving to a Wichita suburb soon where there's another Zips. I'll try that location, but if it's the same way, I'm definitely cancelling my Zips membership.

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