Zips Car Wash

Reviews

• ST

  Susan Turner

  1 day ago
  1.0
  I've been to two different Zips locations in Wichita (W. Maple & N. Webb), & both are horrible. The equipment is very old, they don't pay any attention to the place -- there's one attendant at the opening of the drive-thru wash, & that person stays inside. No employee is seen outside the entire time. No one checks on things. They keep the rags & spray bottles on the sidewalk where the wash is, which is opposite of where the vacuums & trash cans are, so people have to walk all the way across the fairly large parking lot to go get rags &/or a spray bottle, then walk back across the fairly large parking lot where their car is, & if they need more rags, they have to do it again. All of the rags are dry from sitting out all day because they have very few customers, so there's no rotation of clean, damp rags -- just the same rags they put out in the morning, & they've been sitting out in the sun & wind all day, so they're all dry -- even the ones that are on the bottom of the stack. The spray bottles have water in them -- not glass cleaner. I was there between 4:15 & 5 pm on a Saturday when there was a clear blue sky after it rained a day or two ago, so everyone's car was filthy from the dirty, wet streets, & no other cars showed up for a car wash while I was there. The last last time I was there on a Saturday afternoon, only 1 other car showed up. Normally on Saturdays afternoons after rainy days, a drive-thru car wash is packed with cars, but not Zips -- because like I said, it's run down, there's only 1 employee (2 at most), so there's no one tending to the place (because they get so few customers that they can't afford to hire employees), the rags are dry & aren't kept in a convenient location where people need them to be after they exit the wash & drive to the vacuum area, & there's no glass cleaner because they get so little business that they skimp on even basic car wash supplies that customers need. It's going to stay this way if Zips doesn't update their equipment. You've got to spend money to make more money. When a drive-thru car wash business stops investing profits into the business to maintain & update the equipment, this is what happens ... people stop going there, so the business stops being profitable. I'm moving to a Wichita suburb soon where there's another Zips. I'll try that location, but if it's the same way, I'm definitely cancelling my Zips membership.
• JA

  Jason A.V

  Nov 15, 2025
  1.0
  Your maintenance team sucks. Everything is always broken.
• DD

  DeeDe

  Oct 19, 2025
  2.0
  My car was still dirty, bugs on the window. Equipment need to be updated. 20$ for a car wash, that didn't do their job
• KH

  Kota Harms

  Sep 16, 2025
  1.0
  Avoid this location. Run down and barely functional. Some brushes way out of adjustment and barely cleaned the car at all.
• JN

  Jennifer Norton

  Aug 8, 2025
  1.0
  This location needs updated equipment immediately. You could see the hard water buildup on everything. Half of the brushes are not functioning. It is really sad that this spot with all the traffic that it gets is not getting top tier equipment. How could you put this off another year if everything is not even working properly now and it's only August. Really disappointed. Going to have to consider canceling my membership and going somewhere where the equipment is and all crappy since I'm also right down the street from the competition on Rock road and Douglas. Is that taking any of the business from this location? I'm willing to bet absolutely really sad

Frequently Asked Questions About Zips Car Wash