Tommy's Express® Car Wash

4.1
675 reviews

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Wichita, KS believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
455 S. Ridge Rd., Wichita, KS
67209, United States

Hours

Reviews

4.1
675 reviews
5 stars
419
4 stars
108
3 stars
40
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Gary and Luke for their exceptional service.

Wash Quality

A significant number of reviews indicated dissatisfaction with the quality of the car wash, noting that many vehicles were left dirty or with scratches after the wash.

Vacuum Issues

Numerous customers reported problems with the vacuums, citing poor suction and malfunctioning equipment.

Pricing Concerns

Several reviews mentioned that the car wash was overpriced for the quality of service received, with some customers expressing regret over their membership.

Convenience

Customers appreciated the convenience of the location and the quick service, although some noted that the wash felt rushed during busy times.
  • KC
    Kristyn Chapman
    Dec 21, 2025
    1.0
    Scratched my car in two different places… I just bought this car, had no scratches, and it was the first car wash I’ve gotten. Very annoyed.
  • AC
    Aaron Cabrera
    Nov 10, 2025
    5.0
    Went for my first time and my car looks really clean. Big thank you to Miguel who helped me today, definitely will be coming back.
  • CB
    Courtney Brittain
    Oct 21, 2025
    2.0
    Fast car wash and kind workers but if I’m paying $30+ for a car wash it should get all over my car not just the sides. The car wash always misses the front and back. I appreciate the free vacuums but half the time they’re broken or have been blocked.
  • SM
    Shylah Mendoza
    Oct 20, 2025
    1.0
    Worst car wash ever. Dont recommend wasting your money.
  • JP
    Jessica Payne
    Sep 3, 2025
    3.0
    Customer Service - 5 stars Performance of the car wash - 1 star 1st time visitor to Tommy's on my lunch break, I had a 15 minute window. Attendant at the window was pleasant and friendly. He did not push me too hard for the monthly subscription. I got the Works ($25 + tax). I get back to work and had to put my side view mirror back in its place and noticed dirty water spots all over my SUV along with other spots that were missed. So after work I went back and was allowed to go back through for the Works again. The 2nd attendant I met with was polite. This time I pulled in to the vacuums and situated my side mirror again and noticed that the quality of the 2nd wash wasn't good either. I used the vacuums and was impressed. It got the hair out and all the sand and grass from our recent camping trip. I can't see myself going back to use Tommy's. I expected higher quality.

Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in Wichita, KS?

Tommy's Express® Car Wash is open Monday to Saturday from 7:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM.

Where is Tommy's Express® Car Wash located?

It is located at 455 S. Ridge Rd., Wichita, KS 67209, USA.