Penske Truck Rental

Reviews

• GH

  Greg Hartney

  3 days ago
  1.0
  My rating has nothing to do with the location. This is all on Penske. I have no idea why, but I'm on some kind of system that doesn't allow you to rent to me. I may have had your truck longer than I expected to, but I paid you all your $. All $6500. Right when I was finally able to bring you the truck. Right then and there. I stayed in constant contact with you, and sent real-time photos you requested. It's not easy traveling with a special needs child from Ventura, CA to Wichita, KS. I even gave you a great review for your Hoover Rd. location, thanking you for your patience. Now you want me to write you a letter to find out why you won't rent to me? I don't have time for that. I just went with U-Haul.
• FA

  Fernanda Alonso

  Sep 24, 2023
  5.0
  The manager at this location, Judy, is absolutely the reason why I will keep using this location and Penske over and over again. She has been the best representative I’ve spoken to time after time. I’ve had a horrible moving experience at one property and used their service again and she’s been nothing but super understanding. I will refer all my friends and family to this location because I trust this location and its employees. If I could give this service and location 10 stars, I would!!!
• SC

  Susan Cohn

  Dec 16, 2022
  5.0
  Judy Hayes is the manager at this location and she was great! She truly cares about customer satisfaction and got me into the perfect size truck and supplies that I needed and gave me a discount. She resolved problems that came up with my original order and went to the effort of solving them in time for me to get on with my trip. She also said the whole company in Wichita Penske rentals was a great family to work for.
• FA

  Fawad Ahmad

  Jan 30, 2017
  5.0
  Good service

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