Enterprise Rent-A-Car

4.1
280 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wichita, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West 21st Street location today.

Location

Enterprise Rent-A-Car
8539 W 21st St N, Wichita, KS
67205, United States

Hours

Reviews

4.1
280 reviews
5 stars
183
4 stars
37
3 stars
8
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Efficiency

Several reviews noted quick and efficient service during both pickup and drop-off processes.

Vehicle Condition

While many customers appreciated the cleanliness and reliability of the vehicles, some reported issues with specific cars, including maintenance problems.

Reservation Issues

A number of customers experienced problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction and a willingness to return for future rentals.
  • JK
    Jennifer K
    6 days ago
    5.0
    I wanted to acknowledge Melo and the team at the Enterprise on 21st Avenue Wichita. I needed a rental during a deeply sad trip to Wichita, helping my sister transition our father into a care facility. The occasion was sullen and heartbreaking but enterprise came through for me with exceptional service and understanding. I was assisted by Melo who quickly got me into a vehicle and made the process painless. They explained all the details of the car and did a thorough inspection, I was impressed because back home they don’t ensure that you know how a car drives before waving as you drive away. Melo wanted to make sure I understood the limitations and feel of the vehicle and quickly got me on my way. When I returned the next day with a minor concern, of which I wanted notated on the contract, they upgraded me without hesitation. I gladly accepted their offer to end my concerns and was grateful because that next vehicle felt much better and really eased the moving process and my grief. Sad but grateful, my sister and I did a lot of praying in that car. From cali with love, thanks Melo 🫶
  • BB
    Betty Barrett
    Dec 19, 2025
    5.0
    The Sonata was an excellent car for us. Great to handle, good milage, excellent safety features and viewable screen. MELO was our agent and she was absolutely the best we have worked with at Enterprise.
  • DR
    Destiny E Reicher
    Dec 16, 2025
    5.0
    Came in to pick up a car my insurance reserved for me, Kyle was amazing and super helpful and informative. Thank You!
  • RM
    Robin Monk
    Dec 13, 2025
    5.0
    Very friendly staff and prompt! I will return.
  • DD
    Dr Rob Dopps
    Dec 4, 2025
    5.0
    Just what I needed, when I needed it and very professional assistance from a great staff. Enterprize has never let me down!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Wichita, KS?

Enterprise Rent-A-Car is located at 8539 W 21st St N, Wichita, KS 67205.

What are the operating hours for Enterprise Rent-A-Car at the West 21st Street location?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.