Need a rental car in Wichita, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West 21st Street location today.
Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.
Rental Experience
Overall, customers reported a seamless and quick rental process, with many expressing satisfaction with the cleanliness and condition of the vehicles.
Communication Issues
Several reviews noted problems with communication, particularly regarding reservations and vehicle availability, leading to frustration for some customers.
Vehicle Quality
While most vehicles were reported as clean and well-maintained, there were isolated incidents of issues with specific cars, such as mechanical problems.
Pickup and Drop-off
Customers appreciated the quick pickup and drop-off process, although some experienced delays and miscommunication regarding transportation arrangements.
PB
Patrick Bannon
Nov 16, 2025
5.0
Exceptional customer service
DF
David Fields
Oct 30, 2025
5.0
My experience with Enterprise the West Wichita Enterprise off of 21st and maize was excellent top notch service professional clean quick and efficient and just a really good experience clean cars made it very seamless and easy I recommend it to anyone in need of a rental
TC
The Backyard Cook
Oct 30, 2025
5.0
Kyler is awesome to work with! Very seamless and value driven. I definitely appreciate having this level of service and choose to go to this location. And it's because of Kyler!!
BW
Brenda White
Oct 24, 2025
5.0
Enterprise customer service was excellent. They made it easy and convenient. I will definitely choose Enterprise when I need rental again. Prices were reasonable as well.
BM
Brian Mitchem
Oct 9, 2025
5.0
Corporations love rules. Schedules. Details. Because those lend to consistency and predictable outcomes.
Life, however, does not always run on a schedule.
When my car, and my wife's car were both totaled due to hail, we had to scramble to find new vehicles! I thought I had a winner in Lincoln Nebraska. (Spoiler: it wasn't a winner.) But to find out, I had to find a way to get there, and be able to jump in the new car and drive back without worrying about a second vehicle being left behind.
Sadly, as I lack a chauffeur or private plane, I turned to Enterprise for help. "I need a car, please."
"No problem, sir, we have cars! When will you need one?"
"Can I get it today?"
"You bet."
... I knew all too well that the recent hailstorm had wrecked many thousands of cars, and was sure I'd have a long wait. NOPE. So that was surprise number one.
At every step, Enterprise could have made my life difficult. Frankly, it's almost what we've come to expect as consumers. Instead, you worked around MY schedule. You made it easy. I got there early for pickup. I drove there intending to drop it off in Nebraska, but ended up just driving it back instead. I didn't need two days, and only used one.
Every step of the way, Enterprise people just made it easy, and never huffed or treated me like I was an inconvenience.
So to each person that I interacted with - both on the phone and in person - I would just like to say thank you. You acted like real human beings, not cogs in a moneymaking machine.
And yes, it cost me to rent a car - but the simplicity and convenience of it all are hard to overstate.
Even if my car-buying road trip was a fiasco, at least I had a clean, reliable car to get me there and back.
I'd better mention - I am not an Enterprise employee. I wasn't paid to say any of this. I'm just a guy who doesn't often have a lot of money, used to getting abused by corporations and beat-down employees beyond caring. I wanted to make sure that other people know this was a cut above. And prices were fair!
I'll never rent anywhere else if I have a choice.
Well done, Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Wichita, KS?
Enterprise Rent-A-Car is located at 8539 W 21st St N, Wichita, KS 67205.
What are the operating hours for Enterprise Rent-A-Car at the West 21st Street location?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles and rental services does Enterprise Rent-A-Car offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options and airport pick-up service.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military members.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation with Enterprise Rent-A-Car in Wichita?
Reservations can be made online at their website via https://www.enterprise.com/en/car-rental-locations/us/ks/wichita-w-21st-st-516e.html or by calling +1 316-721-1000.
Is there a place nearby where I can get my car repaired if needed before renting?
Yes, All American Automotive nearby offers automotive repair, tire, and wheel services which might be helpful.
Are there any good dining options close to Enterprise Rent-A-Car on W 21st Street?
Freddy's Frozen Custard & Steakburgers and Sonic Drive-In are nearby fast food and burger restaurants you can visit before or after your rental.
Where can I find personal care services near the Enterprise Rent-A-Car location?
Elite Barber Co., a beauty salon and barber shop, is located nearby for grooming services.
Are there any medical facilities close to the Enterprise Rent-A-Car location in Wichita?
Yes, multiple doctors' offices including Ascension Medical Group Via Christi locations and individual practitioners like Andrea B. McCarty, DO are nearby.