Enterprise Rent-A-Car

4.1
270 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Wichita, KS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West 21st Street location today.

Location

Enterprise Rent-A-Car
8539 W 21st St N, Wichita, KS
67205, United States

Hours

Reviews

4.1
270 reviews
5 stars
173
4 stars
37
3 stars
8
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.

Rental Experience

Overall, customers reported a seamless and quick rental process, with many expressing satisfaction with the cleanliness and condition of the vehicles.

Communication Issues

Several reviews noted problems with communication, particularly regarding reservations and vehicle availability, leading to frustration for some customers.

Vehicle Quality

While most vehicles were reported as clean and well-maintained, there were isolated incidents of issues with specific cars, such as mechanical problems.

Pickup and Drop-off

Customers appreciated the quick pickup and drop-off process, although some experienced delays and miscommunication regarding transportation arrangements.
  • PB
    Patrick Bannon
    Nov 16, 2025
    5.0
    Exceptional customer service
  • DF
    David Fields
    Oct 30, 2025
    5.0
    My experience with Enterprise the West Wichita Enterprise off of 21st and maize was excellent top notch service professional clean quick and efficient and just a really good experience clean cars made it very seamless and easy I recommend it to anyone in need of a rental
  • TC
    The Backyard Cook
    Oct 30, 2025
    5.0
    Kyler is awesome to work with! Very seamless and value driven. I definitely appreciate having this level of service and choose to go to this location. And it's because of Kyler!!
  • BW
    Brenda White
    Oct 24, 2025
    5.0
    Enterprise customer service was excellent. They made it easy and convenient. I will definitely choose Enterprise when I need rental again. Prices were reasonable as well.
  • BM
    Brian Mitchem
    Oct 9, 2025
    5.0
    Corporations love rules. Schedules. Details. Because those lend to consistency and predictable outcomes. Life, however, does not always run on a schedule. When my car, and my wife's car were both totaled due to hail, we had to scramble to find new vehicles! I thought I had a winner in Lincoln Nebraska. (Spoiler: it wasn't a winner.) But to find out, I had to find a way to get there, and be able to jump in the new car and drive back without worrying about a second vehicle being left behind. Sadly, as I lack a chauffeur or private plane, I turned to Enterprise for help. "I need a car, please." "No problem, sir, we have cars! When will you need one?" "Can I get it today?" "You bet." ... I knew all too well that the recent hailstorm had wrecked many thousands of cars, and was sure I'd have a long wait. NOPE. So that was surprise number one. At every step, Enterprise could have made my life difficult. Frankly, it's almost what we've come to expect as consumers. Instead, you worked around MY schedule. You made it easy. I got there early for pickup. I drove there intending to drop it off in Nebraska, but ended up just driving it back instead. I didn't need two days, and only used one. Every step of the way, Enterprise people just made it easy, and never huffed or treated me like I was an inconvenience. So to each person that I interacted with - both on the phone and in person - I would just like to say thank you. You acted like real human beings, not cogs in a moneymaking machine. And yes, it cost me to rent a car - but the simplicity and convenience of it all are hard to overstate. Even if my car-buying road trip was a fiasco, at least I had a clean, reliable car to get me there and back. I'd better mention - I am not an Enterprise employee. I wasn't paid to say any of this. I'm just a guy who doesn't often have a lot of money, used to getting abused by corporations and beat-down employees beyond caring. I wanted to make sure that other people know this was a cut above. And prices were fair! I'll never rent anywhere else if I have a choice. Well done, Enterprise.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Wichita, KS?

Enterprise Rent-A-Car is located at 8539 W 21st St N, Wichita, KS 67205.

What are the operating hours for Enterprise Rent-A-Car at the West 21st Street location?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.