Budget Car Rental

Reviews

• MM

  Mark Miller

  Jun 29, 2022
  1.0
  Worst auto I have EVER rented from any company! A few weeks ago I made a reservation for a car with Budget in Wichita, KS. I made the reservation weeks in advance. When I arrived they gave me a Toyota Camry. They said it had some known damage tot he front bumper and asked me to sign for the existing damage. I did so because I was in a hurry and needed to get to my destination. Upon going to the garage and looking at the car I noticed the damage. The front bumper was being held in place with duct tape! I didn't say anything at the time because of my time restraints. It was totally embarrassing to drive this car. Needless to say when I returned the auto it was 4:30 am so no one was around to complain to. When I did complain by email the response was slow and arduous. My final email finally came weeks later. They basically told me they were short on cars and they deemed that car was fit for service. In other words, they did nothing. It was interesting they were so low on cars fully knowing I had this reservation weeks in advance. Summary: I will NEVER rent another auto from Budget! Why I strayed from Avis and Hertz is beyond me. But now I know.
• SF

  Shehan Fernandez

  Sep 8, 2021
  3.0
  I used to be a regular customer here. The staff seemed nice, but it’s been very hard to get a decent vehicle anymore. They ended up giving my reserved vehicle to someone else twice, and charged me for an upgrade.
• NS

  Nabeel Sheikh

  Jun 6, 2019
  1.0
  Rental time was 730 am and they didn’t have the vehicle until 9 am. They didn’t even bother to call and let me know the vehicle won’t be ready. Completely ridiculous customer service.
• ME

  Michael Ewert

  Dec 20, 2018
  3.0
  Very friendly and professional. Only complaint was I had to wait for my SUV I had reserved months ago.
• DA

  De Lenin Amaya

  Dec 16, 2018
  2.0
  Sthey took advantage by hour and day

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