Budget Car and Truck Rental

Reviews

• DB

  Darin Brueggeman

  Mar 15, 2024
  1.0
  I am curious as to why Budget offers the prepay/reservation option if the car requested, and any viable options, are not available at the time of pick up. My wife and two daughters (6 and 4) showed up in Wichita expecting to have a full size truck capable of holding 2 car seats waiting for them to rent. Instead they were offered either a Mustang or a 15 passenger Van. Not only is that completely unacceptable, they aren't even reasonable options. Instead of having a car for their 3 day trip in Kansas they had to scramble at the airport and then ended up relying on other people to get them where they were going. If someone reserves a car and prepays there should be something equal to the reservation available.
• RS

  Robin Sherwin

  Mar 12, 2024
  4.0
  Close to terminal. Slow when their is a line. Best price when booked through Costco
• SC

  Sarah Clifton

  Feb 28, 2024
  1.0
  I booked my car a week before I needed it, I paid upfront for a car. I got there and they were out of the vehicle class I PRE-reserved. So they gave me something bigger than what I wanted and it cost me way more to to fill with fuel. They said it would not cost me more money even though it was a bigger vehicle. Completely defeateing the purpose of renting a farm and then they gave me the we can fill it option and I knew I should have said no but I didn't, and they charged me $4.09/gallon. Way more than any premium gas station near by. When I reserve ld the vehicle I prepaid the $149.00 by the time it was all said and done I paid $265.00. M highly disappointed and of course I never got a call back. I have been so happy with Budget in the past, I was so disappointed this time.
• CF

  Christopher FERRIS

  Oct 4, 2021
  4.0
  Return was good except for after picking up and having to deal with India call center on return trip. Explained in a different review.

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