Bud Roat's Towing

4.3
189 reviews

About

Towing Service StationAutomobile Storage FacilityTowing Equipment Provider
Our family-owned and operated business, Bud Roat, was started in 1978. We have 75 years of combined experience. We offer service for all makes and models. If you need a tow to the shop, give us a call. We are licensed, bonded, and insured, so we can provide you with the best service. Get quality services from our dedicated and experienced mechanics.

Location

Bud Roat's Towing
310 N Handley St, Wichita, KS
67203, United States

Hours

Reviews

4.3
189 reviews
5 stars
142
4 stars
14
3 stars
4
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful nature of the staff, highlighting their professionalism and kindness during stressful situations.

Response Time

Several reviews noted the quick response times, with many customers appreciating how fast the service arrived, often exceeding expectations.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude employees and miscommunication regarding pricing and service.

Reliability

Customers frequently mentioned the reliability of the service, with many stating they would recommend Bud Roat Towing for future needs.

Pricing Issues

Some customers expressed dissatisfaction with unexpected charges and lack of transparency regarding fees.
  • AK
    Ahmet Kaplan
    Nov 11, 2025
    5.0
    Happy with how it went. No issues worth mentioning.
  • SD
    samantha Daniels
    Nov 1, 2025
    1.0
    Left me and two kids 3 and 4 out on the highway by ourselves because they couldn’t take more than two people
  • JR
    Jennifer Ruth-Gillespie
    Oct 3, 2025
    1.0
    Watch out for this place. They have contracts with several local parking lots. Towed my car while I took tire off to be repaired it was on jack stands. Came back car was towed 2 doors down charged me 168.00.
  • BM
    Blake Martin
    Sep 20, 2025
    5.0
    Locked my keys in my car and within an hour It was unlocked! Mrs Laurie is the sweetest dispatcher in the world and Mr Kevin who unlocked my car is a true professional. Absolutely zero damage to the car and I drive a small Audi TT which is notoriously difficult to get into yet he was able to make it happen with ZERO issues! Thank you to everyone at Bud Roat Towing!
  • MK
    Michaela King
    Sep 19, 2025
    5.0
    My car needed to be towed to a mechanic and the shop recommended Bud Roat. I’m so glad they did! Everyone I spoke with at Bud Roat was friendly and helpful. They made a stressful situation much easier, and their cost is very reasonable. I hope I don’t need a tow again, but if I did I know who to call. Highly recommend!

Frequently Asked Questions About Bud Roat's Towing

What kind of services does Bud Roat's Towing offer?

Bud Roat's Towing offers towing services for all makes and models, as well as automobile repair and storage services. They also provide towing equipment and truck accessories.

Is Bud Roat's Towing a family-owned business?

Yes, Bud Roat's Towing is a family-owned and operated business that started in 1978 with 75 years of combined experience.