AutoZone Auto Parts

4.4
425 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Rock Rd in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 631-1278.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3320 N Rock Rd, Wichita, KS
67226, United States

Hours

Reviews

4.4
425 reviews
5 stars
288
4 stars
67
3 stars
33
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with various automotive needs.

Staff Knowledge

Several reviews highlighted the staff's knowledge and expertise, particularly in helping customers find the right parts and providing installation assistance.

Inconsistency

Some customers reported negative experiences with service, citing issues such as unhelpful staff, long wait times, and lack of availability of requested items.

Store Management

Feedback on management was mixed, with some praising individual managers for their support while others criticized the overall management for poor customer service.

Cleanliness and Organization

The store was generally noted to be clean and organized, contributing positively to the shopping experience.
  • LL
    ldypiscean
    4 days ago
    5.0
    I love Auto ZONE! Its my go to for all of my auto needs. And the manager Tony Pike is so patient. He was extremely helpful/ patient, when I was panicking. The customer service is excellent. They have my seal of approval. Stars 🌟
  • SM
    Shahrukh Meer
    5 days ago
    1.0
    Very rude when asked if they check engine light on my car.
  • JS
    J Smith
    Dec 27, 2025
    5.0
    Very good service. Attention to detail.
  • MM
    Megan
    Dec 23, 2025
    5.0
    I had a great experience here, and Johnathan was extremely helpful and went above and beyond to ensure my needs were fulfilled
  • SG
    Steve Gill
    Dec 16, 2025
    1.0
    On 12/08/26, 9:21am, went to the Rock road store to buy some wiper blades for my Grand Highlander, of course, just like about every Autozone I have been in, the associates just stare at you, offer no help. The reference book was outdated, so I had to stand the counter for a bit before a associate finally decided I might need help, she struggled finding the size I needed. Found the blades, of course now I have to wait to be checked out, I am the only customer in the store. The female associate had me check out at the self check, walked away when I started doing their job. No hello walking in, no can "I help you", and no thank you. The blades didn't fit. I am so done with Autozone, thankfully Wichita has other options that are not a major chain.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Wichita, KS?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.