Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Broadway St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 529-4745.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.
Product Knowledge
Some employees demonstrated strong product knowledge and provided valuable assistance, while others were criticized for being uninformed or unhelpful.
Store Organization
Customers noted issues with store organization and staffing, leading to long wait times and difficulty finding parts.
Installation Services
Positive remarks were made about the installation services offered, with many customers appreciating assistance with tasks like changing wiper blades and batteries.
CW
Christine Williams
1 day ago
2.0
Had to tell him four times what I needed then he turns around and says we can't help you with that but they were a parts store but all you ever get is the runaround there not going back
JB
Joe Burgess
4 days ago
3.0
Tried to buy wiper blades here and have them installed. The person, and another person they referred to, knew nothing of the proper wiper blade for my vehicle or how to install it...
They were trying to force the adapters on with brute force and I said no no no it should go on easy, you shouldn't have to smack it on there. Finally found an O.G. that was able to put them on. The OG was showing me how to do it. I said you better show those other employees
JJ
Jesse
Jan 18, 2026
5.0
I've been going to this specific AutoZone for over a decade. I don't have to stop in often, but every time I do the employees are super nice and helpful. I've never had a bad experience here. (Today specifically I needed a new brake light and windshield wipers and Liam helped me with both, recommending wipers that didn't break the bank, and helping me install the wipers—I struggle a bit to reach them—and the brake light since I don't have the right tools at home.)
I really can't recommend this AutoZone enough.
KK
Kelsey Kuhn
Dec 27, 2025
5.0
Fantastic customer service!!! I was relieved to see Dennis working when I pulled in. He has the knowledge, takes the time to help, and his customer service always has me smiling before I even leave the store. Thank you!
SH
Savage Harmony
Nov 4, 2025
1.0
No one at front desk to help you check out. No one spoke to you when you came. Love the customer service.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer Sunday service and what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.
What types of auto parts and brands does AutoZone Auto Parts carry?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts, including brands such as Duralast, Edelbrock, Bosch, ACDelco, and Penzoil.
What services are available for pickup and delivery at AutoZone Auto Parts?
AutoZone provides in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Wichita for customer service?
You can reach them by phone at (316) 529-4745 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Wichita?
AutoZone is located at 5301 S Broadway St, Wichita, KS 67216, USA.
Are there any nearby car wash services near AutoZone on S Broadway St?
Yes, Classic Carwash and Power House Car Wash are nearby, making it convenient to get your car cleaned before or after visiting AutoZone.
What nearby banking options exist for customers visiting AutoZone?
Valley State Bank and Credit Union of America are close by, useful for banking needs while in the area.
Are there any nearby dining options where I can eat after shopping at AutoZone?
Yes, Little Caesars Pizza and Papa John's Pizza are nearby for a quick meal or takeout after your visit.
Can I find other automotive services near AutoZone on S Broadway St?
Yes, Jiffy Lube Multicare is nearby offering brake service and repair, providing additional automotive support close to AutoZone.
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