AutoZone Auto Parts

4.3
539 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Broadway St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 529-4745.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5301 S Broadway St, Wichita, KS
67216, United States

Hours

Reviews

4.3
539 reviews
5 stars
328
4 stars
107
3 stars
58
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.

Product Availability

Customers frequently noted that the store usually has the parts they need in stock, although there were instances of items being unavailable or misrepresented online.

Staff Knowledge

Several reviews highlighted the knowledge and efficiency of staff members, particularly in diagnosing issues and providing assistance, but there were also complaints about staff being uninformed or unhelpful.

Store Organization

Some customers expressed concerns about the organization and staffing levels in the store, leading to long wait times and difficulty in receiving assistance.
  • KK
    Kelsey Kuhn
    Dec 27, 2025
    5.0
    Fantastic customer service!!! I was relieved to see Dennis working when I pulled in. He has the knowledge, takes the time to help, and his customer service always has me smiling before I even leave the store. Thank you!
  • SH
    Savage Harmony
    Nov 4, 2025
    1.0
    No one at front desk to help you check out. No one spoke to you when you came. Love the customer service.
  • MH
    Marisa Huskey
    Aug 25, 2025
    5.0
    Thank you Dalton for all your help! I had been dealing with the South Seneca store for hours, and was just getting the run around. Finally I called the Broadway store, and reached Dalton! He was amazing! I was able to order my parts over the phone, pay for them and have somebody come pick them up. I live over an hour away, and my truck is all tore apart! He made sure we had all the right parts and Gaskets, and didn’t pay for what we didn’t need! He put me on hold to insure they were there. He checked everything to make sure we had what we needed. I am soooo incredibly thankful!
  • MG
    M Williams (U-nique H&made Gifts)
    Aug 17, 2025
    5.0
    Friendly, I love that they offer discounts to veterans, thank you 😊!
  • TM
    Trish Moya
    Jul 22, 2025
    5.0
    Dalton G. Is helpful and efficient. He sold and replaced my MAF sensor and ran a diagnostic on my car in less than 15 minutes! He's definitely a pro!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer Sunday service and what are the hours?

Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.