Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Broadway St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 529-4745.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.
Product Availability
Customers frequently noted that the store usually has the parts they need in stock, although there were instances of items being unavailable or misrepresented online.
Staff Knowledge
Several reviews highlighted the knowledge and efficiency of staff members, particularly in diagnosing issues and providing assistance, but there were also complaints about staff being uninformed or unhelpful.
Store Organization
Some customers expressed concerns about the organization and staffing levels in the store, leading to long wait times and difficulty in receiving assistance.
KK
Kelsey Kuhn
Dec 27, 2025
5.0
Fantastic customer service!!! I was relieved to see Dennis working when I pulled in. He has the knowledge, takes the time to help, and his customer service always has me smiling before I even leave the store. Thank you!
SH
Savage Harmony
Nov 4, 2025
1.0
No one at front desk to help you check out. No one spoke to you when you came. Love the customer service.
MH
Marisa Huskey
Aug 25, 2025
5.0
Thank you Dalton for all your help! I had been dealing with the South Seneca store for hours, and was just getting the run around. Finally I called the Broadway store, and reached Dalton! He was amazing!
I was able to order my parts over the phone, pay for them and have somebody come pick them up. I live over an hour away, and my truck is all tore apart! He made sure we had all the right parts and Gaskets, and didn’t pay for what we didn’t need!
He put me on hold to insure they were there. He checked everything to make sure we had what we needed. I am soooo incredibly thankful!
MG
M Williams (U-nique H&made Gifts)
Aug 17, 2025
5.0
Friendly, I love that they offer discounts to veterans, thank you 😊!
TM
Trish Moya
Jul 22, 2025
5.0
Dalton G. Is helpful and efficient. He sold and replaced my MAF sensor and ran a diagnostic on my car in less than 15 minutes! He's definitely a pro!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer Sunday service and what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.
What types of auto parts and brands does AutoZone Auto Parts carry?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts, including brands such as Duralast, Edelbrock, Bosch, ACDelco, and Penzoil.
What services are available for pickup and delivery at AutoZone Auto Parts?
AutoZone provides in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Wichita for customer service?
You can reach them by phone at (316) 529-4745 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Wichita?
AutoZone is located at 5301 S Broadway St, Wichita, KS 67216, USA.
Are there any nearby car wash services near AutoZone on S Broadway St?
Yes, Classic Carwash and Power House Car Wash are nearby, making it convenient to get your car cleaned before or after visiting AutoZone.
What nearby banking options exist for customers visiting AutoZone?
Valley State Bank and Credit Union of America are close by, useful for banking needs while in the area.
Are there any nearby dining options where I can eat after shopping at AutoZone?
Yes, Little Caesars Pizza and Papa John's Pizza are nearby for a quick meal or takeout after your visit.
Can I find other automotive services near AutoZone on S Broadway St?
Yes, Jiffy Lube Multicare is nearby offering brake service and repair, providing additional automotive support close to AutoZone.