Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Pawnee St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 265-9448.
Many customers praised the helpfulness and professionalism of staff members like Kendall and Joseph, highlighting their willingness to assist and go above and beyond.
Employee Knowledge
Several reviews noted the expertise of employees in diagnosing issues and providing accurate information, although there were some instances of less knowledgeable staff.
Inconsistent Experiences
While many customers had positive experiences, some reported long wait times, poor service, and issues with product availability, indicating inconsistency in service quality.
Product Availability
Customers appreciated the variety of parts available, but there were complaints about stock issues and the need to travel to other locations for certain items.
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Sausha Bista
Feb 14, 2026
1.0
Lost a loyal customer because you let go of your best talent.
I came in about a month ago with a check engine light and was lucky enough to be helped by Kendall. He was incredibly professional, knowledgeable, and friendly. He ran my codes and identified that I needed an O2 sensor, spark plugs, and wires.
What stood out was that he didn’t just sell me parts; he explained exactly what was wrong and walked me through how to fix it myself. He sold me everything I needed, including a great little flashlight.
I went back two weeks later for wiper blades and asked for him, only to find out he had been let go. It blows my mind that AutoZone would let go of such an amazing employee. Because of this, O'Reilly's and Advance Auto will be getting my business from now on.
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Summer Henderson
Jan 27, 2026
5.0
They don’t normally come out to change batteries but he came and change mines for me the store manger Joseph he’s a wonderful guy and this will forever be my autozone because of him
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Karla Ayala
Jan 14, 2026
1.0
No habrán ala hora exacta hoy estuve esperando casi asta las 8 am y tuve que retirarme por qué no habrían sin embargo según el horario aparece que abren alas 7:30 am
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T'Onia Avery
Dec 22, 2025
5.0
Kendall was amazing! I’ll come to see him everytime 🤏🏽🤏🏽
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Bea Bea Mar
Dec 14, 2025
5.0
I had visited Auto Zone earlier today due to have problems with getting connection with my battery and/or battery is no good. Kendall volunteered to assist without hesitation. He informed battery was not good and he noticed how loose the clamps were. He stated even if I couldn't afford battery today to buy new clamps. He was very informative, courtious, didn't make me feel rushed, and help make the situation a bit easier. Thanks Kendall, I really appreciate you!! He's an asset that I hope Auto Zone keeps for a long time coming. 😃