Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W 21st St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 832-1900.
Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.
Staff Issues
Several reviews highlighted negative experiences with management and certain staff members, citing disrespectful behavior and poor customer service.
Product Availability
Customers appreciated the store's stock and availability of parts, although some noted instances of not finding specific items.
Mixed Experiences
While many reviews were positive, there were also complaints about inconsistent service and experiences that led some customers to consider shopping elsewhere.
AA
alucard366
Feb 6, 2026
1.0
can't make spare for non fob vehicle keys aperently and when i went in got slight run around by a guy in training i wager while the only other two staff where busy on phones
JJ
Jen Johnson
Dec 30, 2025
5.0
I was in a panic, and the manager and associate at this AutoZone were incredibly helpful. They went above and beyond to assist me and made a stressful situation so much easier. I truly appreciate their professionalism and willingness to help!"
JC
John Carmichael
Nov 21, 2025
4.0
Friendly people, too bad they didn't have the part I came for, but where there's an Auto Zone there's an O'Reilly's 😀
CH
Chloe Doffing House
Oct 30, 2025
5.0
Malachi S. was so helpful and amazing! I recommend him for any and every need you have!
LD
Lucas Duncan
Oct 29, 2025
5.0
This is my go to store. The staff are really kind and even on days there understaffed they still get the job done. Everybody deserve a raise.