Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E 13th St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 685-2857.
Customers consistently praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with car issues.
Staff Knowledge
Many reviews highlighted the expertise of employees, particularly in diagnosing problems and providing accurate solutions.
Cleanliness
The store's cleanliness, especially the bathrooms, received positive remarks from several customers.
Mixed Experiences
While many customers had great experiences, some reported issues with service speed and staff knowledge, indicating inconsistency in performance.
RF
Rebecca Freitas
6 days ago
5.0
I came in on December 11 at 730 am with a check engine light and it turned out my car was a MESS because of a mouse nest living in my engine and everyone there was beyond helpful and kind and KNOWLEDGABLE. Obviously I am an oblivious person but they fixed me right up and saved me hundreds of dollars and a trip to a mechanic. I will not go to another auto parts store as long as I am in Wichita. Love and appreciate.
MC
Marcheta Collins
Jan 2, 2026
5.0
Yes, this is my regular autozone, but this night was quite special. It was a night filled with nothing but the girls. It was Serena and Shay, very nice girls and I needed help under my hood, and Serena was just as good as any man coming out there to assist me. So I'm saying you go girls keep up the good work Serena. And Shay, thank you so very much.Oh yeah, and ladies.The bathroom was spotless clean.I have never saw such a clean bathroom that makes a difference to me.Because I'd be having to go to the bathroom sometime.So they get Ace all the way across.Thank you again ladies
JL
jeremy lucas
Dec 30, 2025
5.0
Joey the store manager
Customer service at its finest
AA
Alyssa
Dec 12, 2025
5.0
Reliable, professional, and easy to work with. Orders are accurate, turnaround times are solid, and the staff is always willing to help problem-solve when something unusual comes up. This vendor is a dependable partner in our day-to-day operations, and we truly appreciate the support.
CH
Connor Harris
Oct 29, 2025
5.0
Amazing service! My car battery had died so I went to this location to get it replaced. Joey was quick to help me pick out which one was for my car and replaced it for me with no additional charge. I offered him some cash as a thank you, since it’s so cold, and he told me not to worry about it “it’s what we do.” Will definitely be coming back here for all my car questions!
How can I contact AutoZone Auto Parts in Wichita for customer service?
You can call them at (316) 685-2857 or email customer.service@autozone.com for assistance.
What are some nearby convenience stores where I can grab snacks while visiting AutoZone?
Circle K and QuikTrip are nearby convenience stores where you can grab snacks or fuel up before or after your AutoZone visit.
Are there nearby gas stations close to AutoZone for fueling up your vehicle?
Yes, Phillips 66 and Presto are nearby gas stations where customers can fuel their vehicles conveniently near AutoZone.
If I need postal or shipping services near AutoZone, where should I go?
You can visit the Post Office Munger Station, US Post Office, or the United States Postal Service locations nearby for postal and shipping services.
What brands of auto parts and accessories does AutoZone stock at this location?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How does AutoZone compare with competing auto parts stores nearby?
AutoZone competes with Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts in the Wichita area, providing a wide range of auto parts and services including tool rental and same-day delivery.