Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 13th St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 685-2857.
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with car issues.
Knowledgeable Staff
Several reviews highlighted the expertise of employees, particularly in diagnosing problems and providing appropriate solutions.
Mixed Experiences
While many customers had positive interactions, some reported poor service or unhelpful staff, indicating inconsistency in customer experiences.
Efficiency Issues
A few customers noted long wait times during busy periods, suggesting a need for better staffing during peak hours.
Positive Environment
Overall, the store was described as welcoming and supportive, with many customers expressing appreciation for the atmosphere and service.
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Connor Harris
Oct 29, 2025
5.0
Amazing service! My car battery had died so I went to this location to get it replaced. Joey was quick to help me pick out which one was for my car and replaced it for me with no additional charge. I offered him some cash as a thank you, since it’s so cold, and he told me not to worry about it “it’s what we do.” Will definitely be coming back here for all my car questions!
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Nakyiah Parker
Oct 28, 2025
5.0
They were so helpful !!! I’m coming here everytime they all need a raise wonderful people and great personalities with a welcoming store
PQ
Polo Quispez
Sep 22, 2025
5.0
Great store customer service!
MC
Meg C
Sep 21, 2025
5.0
Serena and Audrey went above and beyond to help me—on a day when I needed it most! I was amazed by their willingness to help, kindness, and brilliant customer service. I will definitely be returning to this store for anything vehicle-related in the future! Thank you so much ladies!
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Alanita Bryant
Sep 14, 2025
5.0
Serena P
Came out to my car did a battery check since the car hadn’t been driven in a while. See she suggested a few things. I’m gonna take her up on those suggestions and see how it turns out and then I’ll follow up next week her patience her knowledge and it seems like her experience with other cars help me feel confident of what she was saying is good to see a woman with knowledge about cars to empower other women to stay comfortable and safe on the road thank you, Serena Thank you, AutoZone
How can I contact AutoZone Auto Parts in Wichita for customer service?
You can call them at (316) 685-2857 or email customer.service@autozone.com for assistance.
What are some nearby convenience stores where I can grab snacks while visiting AutoZone?
Circle K and QuikTrip are nearby convenience stores where you can grab snacks or fuel up before or after your AutoZone visit.
Are there nearby gas stations close to AutoZone for fueling up your vehicle?
Yes, Phillips 66 and Presto are nearby gas stations where customers can fuel their vehicles conveniently near AutoZone.
If I need postal or shipping services near AutoZone, where should I go?
You can visit the Post Office Munger Station, US Post Office, or the United States Postal Service locations nearby for postal and shipping services.
What brands of auto parts and accessories does AutoZone stock at this location?
They carry brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How does AutoZone compare with competing auto parts stores nearby?
AutoZone competes with Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts in the Wichita area, providing a wide range of auto parts and services including tool rental and same-day delivery.