AutoZone Auto Parts

4.2
458 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 13th St in Wichita, KS is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wichita, KS or call us at (316) 685-2857.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4849 E 13th St, Wichita, KS
67208, United States

Hours

Reviews

4.2
458 reviews
5 stars
269
4 stars
91
3 stars
46
2 stars
18
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with car issues.

Knowledgeable Staff

Several reviews highlighted the expertise of employees, particularly in diagnosing problems and providing appropriate solutions.

Mixed Experiences

While many customers had positive interactions, some reported poor service or unhelpful staff, indicating inconsistency in customer experiences.

Efficiency Issues

A few customers noted long wait times during busy periods, suggesting a need for better staffing during peak hours.

Positive Environment

Overall, the store was described as welcoming and supportive, with many customers expressing appreciation for the atmosphere and service.
  • CH
    Connor Harris
    Oct 29, 2025
    5.0
    Amazing service! My car battery had died so I went to this location to get it replaced. Joey was quick to help me pick out which one was for my car and replaced it for me with no additional charge. I offered him some cash as a thank you, since it’s so cold, and he told me not to worry about it “it’s what we do.” Will definitely be coming back here for all my car questions!
  • NP
    Nakyiah Parker
    Oct 28, 2025
    5.0
    They were so helpful !!! I’m coming here everytime they all need a raise wonderful people and great personalities with a welcoming store
  • PQ
    Polo Quispez
    Sep 22, 2025
    5.0
    Great store customer service!
  • MC
    Meg C
    Sep 21, 2025
    5.0
    Serena and Audrey went above and beyond to help me—on a day when I needed it most! I was amazed by their willingness to help, kindness, and brilliant customer service. I will definitely be returning to this store for anything vehicle-related in the future! Thank you so much ladies!
  • AB
    Alanita Bryant
    Sep 14, 2025
    5.0
    Serena P Came out to my car did a battery check since the car hadn’t been driven in a while. See she suggested a few things. I’m gonna take her up on those suggestions and see how it turns out and then I’ll follow up next week her patience her knowledge and it seems like her experience with other cars help me feel confident of what she was saying is good to see a woman with knowledge about cars to empower other women to stay comfortable and safe on the road thank you, Serena Thank you, AutoZone

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Wichita, KS?

AutoZone Auto Parts in Wichita is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Wichita?

It is located at 4849 E 13th St, Wichita, KS 67208, USA.