Valvoline Instant Oil Change

Reviews

• CL

  Callback Later

  6 days ago
  5.0
  Good service, when I was there the guy was training someone and still managed to do a great job. There was a woman who was pregnant working that day also she was very sweet and informative. I appreciate your service.
• RL

  Ryley Leeann

  Apr 3, 2026
  5.0
  The customer service was amazing. I originally went for an oil change and they showed me my filters condition before asking if I want to replace it and they also made sure to inform me of any other issues I had with my vehicle and gave me their best advice/recommendations about the next steps to fix my vehicle. If it weren’t for them I’d be driving around with a transmission leak and a very bad Engine leak without even knowing it’s there. They even recommended me to another location they have in town to rotate my tires better because of the rust underneath my car they didn’t want to damage my vehicle just to make a quick buck. Genuinely a really good experience!!!
• KF

  Ken Fredrickson

  Mar 31, 2026
  1.0
  Beware of Valvoline Quick Change in Topeka Kansas! I stopped using them several years ago when I found out they don't drain the oil out of the oil pan, but suck it out through the dipstick tube, leaving all the sludge in the bottom of the pan. My daughter went there and spent $278 on an oil and transmission fluid change. Being very anal about maintenance, I checked her oil and transmission fluid the next day, and found the transmission fluid to be so low it didn't even show on the dip stick, and the oil level was also down at the add mark. We called Valvoline customer service and opened up a case and were told they would give us a refund. We took it back to Valvoline to get the fluid levels corrected. The transmission fluid was over a quart low! At the Valvoline store in Topeka they said the manager would need to call my daughter back about compensation for the inadequate service. The manager called my daughter and said she would not get any refund "because it was normal to have to get the fluids topped off after service." This may be the expectation at Valvoline, but not anywhere else I know of. I also asked them how they change the transmission fluid and they said they just suck it out like they do the engine oil. I asked them how they change the transmission fluid filter if they don't drop the pan and they said they don't change the transmission filter. Bottom line, if you want your car to last a long time don't take it to Valvoline.
• NC

  Natalie C

  Mar 31, 2026
  1.0
  The only reason we came to Valvoline and and overpaid for services was out of convenience because I’m 9 months pregnant, but convenient is the exact opposite of what our experience was. Got an oil change and transmission fluid change.. the next day, we checked the transmission fluid and it was below the add mark. Had to come back in to get more added and were told that it’s “normal to have to come back and get more added”. That has never been our experience when getting that service done at other places. They also don’t even change the filter when changing the transmission fluid.. which is ridiculous considering how much they charge. The manager was very rude and unhelpful when expressing that we would like a partial refund so that we can take it elsewhere and get it done correctly (which includes getting the filter changed).
• JS

  Justine Shiwa

  Mar 21, 2026
  5.0
  I was highly satisfied with my experience at Valvoline Instant Oil Change because the service was fast, professional, and very convenient. The staff greeted me right away and clearly explained each step of the process, which made me feel confident and informed. I appreciated that I was able to stay in my car while they worked, and everything was completed efficiently without feeling rushed. The technicians were courteous and respectful, and they took the time to check other basic maintenance items without being pushy about additional services. They explained recommendations in a clear and honest way, which I really valued. Overall, the combination of excellent customer service, transparency, and quick turnaround made this a very positive experience, and I would definitely return in the future.

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