I came in for a tire patch. 55 minutes later and a list of things that were wrong with my car that weren’t asked to be done. After I noticed they took two of my tires off and were continuing to take off the rest. I was late for an appointment because of something that would have taken 15 min at Harrolds. I was trying to make my daughter comfortable going to take care of her vehicle alone but neither one of us will be back here. If I were her father this would not happen. I have 4 girls all driving do you think I don’t know what it takes to patch a hole in the tire? Lol. Terrible service and experience overall. Zero stars if possible.
PR
Paul Rosner
3 days ago
5.0
Larry the sevice manager worked with me late on a Saturday to.put a new tire pressure sensor in a tire for me. We were traveling and the guys are great.
AH
A H
Apr 17, 2026
1.0
They left my mom's lugnuts untightened twice on two different occasions. She could have died. Do not trust this place. If you or your loved ones need any work done, do not come here
You'll be risking your lives.
She only noticed when the lugnuts broke off of her car and it started driving funny. If she kept driving she could have lost a wheel and gotten killed in a serious accident.
DR
Dawn Ross
Apr 2, 2026
1.0
A wheel stud was broken off while they were rotating my tires. I am told that I have to pay them to repair that. While rusting could be an issue with normal wear and tear, a reliable shop owns the mistake, communicates clearly, and fixes it properly.
An unreliable shop gets defensive, evasive, or tries to charge you. and that's exactly what happened to me. They guy got defensive right away, saying I was calling him a liar, etc.
I've been doing business with these people for years, and their service gets worse each time. The past several times I've taken my car in for routine maintenance, they try to tell me my car needs the same high milage maintenance things that they've already done.
I'm done with this place. Calling corporate.
RW
Russ W
Mar 5, 2026
5.0
I had a spectacular experience with this location. I had work done at a Goodyear in KC that was done wrong and had to come to the location to correct everything. Not only did Lynn and the guys fix everything but explained what they did and sent me on my way with no cost to me. While the Goodyear in South KC was a disaster, this one is one that I would highly recommend. Excellent service and courtesy!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 5140 Southwest 21st Street, Topeka, KS 66604-3578, USA.
What are the operating hours of Goodyear Auto Service?
Open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM, with some holiday exceptions.
Does Goodyear Auto Service close on holidays?
Yes, it is closed on certain holidays such as January 1, April 20, and November 27, but open with reduced hours on others.
Can I pick up my order in-store at Goodyear Auto Service?
Yes, in-store pickup is available as a pickup and delivery service option.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online through their reservation URL: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any gas stations near Goodyear Auto Service?
Yes, BP and Dillons Fuel Center gas stations are nearby, which can be convenient for customers refueling before or after a service visit.
What nearby dining options are close to Goodyear Auto Service?
Nearby restaurants include Taco Villa, El Mezcal III, and Jac's Liquor, ideal places to eat while your vehicle is being serviced.
Is there nearby public transit or landmarks around Goodyear Auto Service?
While no specific transit stations are listed, Westgate Village Apartments and Bethel Christian University are notable nearby landmarks that may assist with locating the area.
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