Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Service Speed
While some reviews noted quick service, others reported long wait times and delays, indicating inconsistency in service speed.
Quality of Work
Feedback varied on the quality of repairs, with some customers expressing satisfaction while others reported issues with misdiagnoses and poor workmanship.
Pricing
Customers appreciated competitive pricing and discounts, but some felt upselling was a concern.
Management Issues
Several reviews mentioned poor management and lack of organization, leading to customer dissatisfaction.
TD
thomas doyle
Oct 9, 2025
1.0
Absolutely terrible. I brought my car here 3 times in a month and was charged a diagnostic fee every time. Every time I brought my car in it took them multiple days to simple get it back to me and each time I went they told me there was a different thing that was wrong, charging me 4-500$ on top of the 190$ diagnostic all 3 times. Do not recommend to anyone.
TH
Timothy Hertel
Sep 6, 2025
5.0
Got me in quick and easy. Lynn and team are awesome to work with.
WW
William Wangerin
Jul 8, 2025
5.0
Great service and value. I usually get my oil change here.
SS
Sarah
Oct 17, 2017
5.0
I love how friendly all the staff is, bit I have grown up going to Goodyear to get my car fixed. They will always tell you the truth about what is wrong and offer different ways to fix it.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services including tire sales, installation, and oil changes.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service provide pickup and delivery services?
Yes, Goodyear Auto Service offers in-store pickup for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center has a wheelchair accessible entrance, parking, and restroom facilities.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
Where is Goodyear Auto Service located?
It is located at 420 Southwest Croix Street, Topeka, KS 66611-2212, United States.
Which nearby restaurants can I visit before or after my appointment at Goodyear Auto Service?
Nearby restaurants include Pizza Hut, Taco John's, Pancho's Mexican Food, Gerardo's Mexican Food, and El Gallo Mexican Restaurant and Cantina, offering a variety of options from pizza to Mexican cuisine.
Are there any nearby shopping centers where I can shop after my visit to Goodyear Auto Service?
Yes, White Lakes Mall, known for shopping and lake views, is nearby, along with antique stores like TRM Boutique On The Boulevard and Owls Nest Topeka Antique Mall and Flea Market.
Is there convenient transportation or car rental service near Goodyear Auto Service for customers?
Yes, Enterprise Rent-A-Car is located nearby, providing customers with car rental options if needed.