Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Service Speed
Several reviews noted quick service, with many customers being in and out in a timely manner, although some experienced long wait times.
Honesty and Integrity
Customers appreciated the honest assessments of their vehicle needs, with some noting that unnecessary repairs were not pushed.
Mixed Experiences
While many had positive experiences, there were significant complaints about poor service, misdiagnoses, and long wait times for appointments.
Professionalism
The professionalism of the staff was frequently mentioned, with some customers expressing trust in their expertise.
TS
theresa schmidt
4 days ago
5.0
Great service, very helpful.
HP
Halston Puett
Dec 24, 2025
1.0
Couldn't get my truck in cause it was too tall with a leveling kit. Took it to Firestone got me in and out withing a hour.
MT
Matt Trizuto
Dec 19, 2025
5.0
Good, honest work I’ve come to trust over several years with all the family’s vehicles.
At other shops in Topeka, folks try to upsell unnecessary repairs under the assumption that their customers won’t know any better. This does not happen at Goodyear on Croix- they tell you what you need, when you need it, or if something can wait they will tell you that too, understanding that customer money doesn’t grow on trees.
SG
stevegrace guillen
Dec 13, 2025
5.0
Great service on a weekend. Had me in and out quickly. Friendly helpful staff.
MS
Marlene Sisson
Dec 3, 2025
5.0
Lynn and Tegan were helpful and went above and beyond with assistance in new tire purchase. They helped us apply for a Goodyear credit card as well. Tegan took extra time to help us get our new credit card info so we could use it for the new purchase. Lynn looked at our existing tires and discussed new tire options and helped us make the choice that would best suit our needs.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services including tire sales, installation, and oil changes.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service provide pickup and delivery services?
Yes, Goodyear Auto Service offers in-store pickup for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center has a wheelchair accessible entrance, parking, and restroom facilities.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online via their reservation website.
Where is Goodyear Auto Service located?
It is located at 420 Southwest Croix Street, Topeka, KS 66611-2212, United States.
Which nearby restaurants can I visit before or after my appointment at Goodyear Auto Service?
Nearby restaurants include Pizza Hut, Taco John's, Pancho's Mexican Food, Gerardo's Mexican Food, and El Gallo Mexican Restaurant and Cantina, offering a variety of options from pizza to Mexican cuisine.
Are there any nearby shopping centers where I can shop after my visit to Goodyear Auto Service?
Yes, White Lakes Mall, known for shopping and lake views, is nearby, along with antique stores like TRM Boutique On The Boulevard and Owls Nest Topeka Antique Mall and Flea Market.
Is there convenient transportation or car rental service near Goodyear Auto Service for customers?
Yes, Enterprise Rent-A-Car is located nearby, providing customers with car rental options if needed.