Valvoline Instant Oil Change

Reviews

• JC

  jayden cooper

  1 day ago
  5.0
  lots of knowledgeable techs, Tevin was a super charismatic and efficient guy. they got me in and out with an oil change and a few bulbs changed out. i only go to this location!
• DM

  Dominik Macias

  1 day ago
  5.0
  Survey Comment: Quick in and out, told me bout other maintenance needs were coming due. Told them next time no haggle, also the employees were very professional and friendly!
• KV

  Kyle Vicory

  Apr 16, 2026
  5.0
  Went in to get a stuck oil filter housing cap looked at, and they took action to help me get the issue resolved. The store manager was great and so was the assistant manger. The other technician Nicholas was great as well and between the 3 of them the experience was awesome! I highly recommend this location and thanks for everything!
• AB

  Ashley Brown

  Apr 6, 2026
  5.0
  Waited a little bit to get in the bay but once I did they took care of me. Glad they checked my lights as I didn’t know I had a headlight out. Changed it at a reasonable price and got me ready for my roadtrip.
• MC

  Mark Cozad

  Mar 26, 2026
  1.0
  I have a 2017 Toyota Tacoma. I have went to Valvoline for a number of years. Lately, they have been having trouble pulling my skid plate off my truck, so they have been extracting oil from the top side of the motor. They apparently did not get all of the oil out of my truck. They changed my oil and told me that they spilled oil all over the truck and it would be sitting on the skid plate. However, what they didn’t tell me was that they overfilled the vehicle with too much oil. I went home and had a lot of oil in the driveway and garage. I didn’t think anything of it until, I decided to wash the skid plate off at the car wash. It was clean for about a day. I noticed new oil and realized there was a bigger problem. I had blown my front seal. It will cost thousands of dollars to fix and they refuse to pay. The store manager said that an oil change could not do that type of damage. I took pictures of the dipstick with the oil level way over full, even after a few weeks of loosing a lot of oil. I am now in the process of talking to the area manager, because the store manager refuses to take responsibility. I will be talking to the Better Business Bureau about this and will be doing my best to steer people away from this Valvoline location. A store manager that doesn’t think overfilling a vehicle with too much oil isn’t a problem is very disappointing. I understand mistakes happen, but I do not feel I need to bite the bullet on this one. I would give this zero stars if I could. I went to Valvoline because they give a military discount, which I appreciate, but most people expect better service than this. Update: This company claims that management has addressed this…they did not address this, nor did I get a response from Regional Management as promised. This is not customer service, this is “lip service” all I heard was “we understand”. No resolution, no costumer service. This company will not take responsibility for the human error of their employees. Please be sure to check your oil level after your service. It is unfortunate that you cannot trust their service. If you do not want a headache just go somewhere else. If something should happen, they will try to cover up their mistakes or just outright dismiss you.

Frequently Asked Questions About Valvoline Instant Oil Change